Medical Emergencies
This is the first step you should take when you find someone unconscious.
What is check for responsiveness and call 911?
Stop, Think, Act
What are the steps of a LMRA?
This type of software protects your computer by detecting and removing malicious programs like viruses and worms.
What is antivirus software?
The systematic business management approach to improving performance and to creating a culture of continuous improvement. The ultimate goal is to achieve peak performance by doing things better, faster, and more cost-effectively than the competition.
What is Operational Excellence?
Steam whistle - Long and Short Blast
What are signals to all personnel in the refinery of fire/release emergencies?
What does the life-saving procedure CPR stand for?
What is cardiopulmonary resuscitation?
This structured framework proactively manages workplace hazards by integrating policies, procedures, tools, and people to prevent incidents.
What is Personal Safety Management System (PSMS)?
This term refers to a fraudulent attempt to obtain sensitive information by disguising as a trustworthy entity, often through email.
What is Phishing?
Customer focus, Continuous Improvement, Efficiency and Waste Reduction, Employee engagement
What are key Components of Operational Excellence?
409-240-3333
What number do you dial to report an emergency by phone to the refinery emergency dispatcher?
This acronym helps you remember what to do when someone shows signs of a stroke.
What is FAST (Face, Arms, Speech, Time)?
A planned interrupter used to move us from Fast to Slow Thinking and drive us to pause work.
What is a Hold Point?
This security measure scrambles data so only authorized parties can read it, commonly used in HTTPS connections.
What is encryption?
A business process of collaboration, innovation, and accountability empowering employees to take ownership of their roles in driving improvements.
What is Op Excellence business model?
Blue, red, green, yellow
What are the four location color zones at BMCP?
This maneuver is used to help a choking adult.
What is the Heimlich maneuver?
“Stop and getting help” is what step of a LMRA?
What is Act?
This authentication method uses something you know, something you have, and something you are to verify identity.
What is multi-factor authentication (MFA)?
Enhanced productivity, optimized workflows, lower operational risk, cost reduction, improved quality, customer satisfaction, resilience
What are benefits of Op Excellence?
2 Long blasts followed by 1 short blast
What is the signal to all personnel for a fire alarm in the North plant?
The first step to control heavy bleeding from a wound.
What is apply direct pressure?
Specific and observable conditions or behaviors that provide a clue that an unmitigated hazard may be present.
What is a Trigger?
These programs track where you go on the Internet and what you type into your keyboard.
What is Spyware?
Define goals, assess current processes, implement a framework, engage employees, measure and monitor and repeat.
What are steps to achieve op excellence?
E.A.P.
What is an Emergency Action Plan?