Design
What image formats are accepted by CafePress?
What are JPG & PNG files
Do I still own the content I upload to CafePress?
What is Yes
Which status code is for an international order?
What is FRC 3
What process is used for printing on acrylic surfaces?
What is Sublimation
How many people started this training class (Nov. 16)?
9
What can designers use to help ensure images are the correct size, resolution, and format for our products?
Product Design Templates
If you have any issues or questions regarding our designers' content what email do you contact?
What is cup@cafepress.com
To locate a fraud order the best option is to search by what?
What is the Last 4 digits of card that was charged
What process embeds ink in the fabric?
What is Direct Printing
Who are the 4 leads for the CP team?
Nichole, Joshua, Becky, Taya
What image format is recommended to keep appropriate transparency?
What is PNG
May Customer Service may offer reasons why an image have been flagged for content violation?
What is NO
When is a customer charged for an order?
What is, when it ships
What process is used for printing large & small posters?
What is Large format digital inkjet
What are 3 software tools we use for work with CafePress?
Zendesk, Jira, ThinkGreen
What image format is a better choice for large photos with lots of color variation?
What is JPG
If a member provides express written permission from a university to print their logo can we print it?
What is YES
If a fraud order is located, what 3 pieces of information can be provided to the customer?
What are items ordered, shipping city, and first name of the recipient.
How many different print processes have been used at CafePress?
What are 9
How do you find the restroom?
What is follow the orange arrows
If a design can be printed to fully cover the product this is known as?
what is full bleed
Who can give a customer details on why a design was flagged?
Who is the Content Usage (CUP) Team
In ThinkGreen, Clicking ‘Ready for Production’ or 'Ready for Image Review' can be done for what order status?
What is FRC 2
What two print processes are no longer used?
What are Thermal wax resin printing & InfiniStitch™ Embroidery
What does OVT stand for?
What is Order Verification team