CAF Verification
Is the monthly or annual FLEX amount entered in WEX?
What is monthly?
Where do you confirm how a plan terms (date of vs. eom)
What is CCID Plan Info > Supp info?
How long is the QB eligible for flex plans?
What is the remainder of the plan year?
Should the CAF be entered in all caps or regular font?
What is all caps?
What is the internal processing turnaround time for CAFs?
What is 8 calendar days?
Where should tier levels be cross-referenced?
What is CAF vs. CPS vs. CCID?
What date should be entered as the Event Date if there are multiple event dates?
What is the earliest event date?
Why would a revised notice be needed?
What is plans not offered, qmcso not offered, incorrect event date/plans, or updated information?
How do you enter a name with punctuation?
What is no punctuation? Ex. ONEIL, ONEIL
What ways can the group notify UMR to offer COBRA?
What is Template, email, internet portal, download file, and spreadsheet?
Why may a CAF need to be questioned?
What is missing or conflicting information?
Ex. event reason, date, plans, tiers, demographics
What are the employee events used in WEX and length?
What is termination, retirement, reduced hours, USERRA, end of FMLA, 18 months?
Should subsidy info be entered at the time of the CAF entry?
What is Yes?
What SSN should be used if the SSN of a dependent QB is unknown?
What is employee SSN with -01-?
What should be done with a CAF file once completed?
What is work off in OnBase, move to completed folder in SST?
What date(s) should be confirmed and adjusted if necessary on the Plans Tab in WEX?
What is the FDOC- First day of COBRA?
What are the dependent events used in WEX and length?
What is death, ineligible dependent, divorce, or Medicare, 36 months?
What does QMCSO stand for?
What is qualified medical child support order?
What if the PO Box and street address are provided?
Where is the notification date entered?
What is Benefit Group field?
What situations are dependents added at time of CAF?
What is QMCSO, Spouse/children different address, 100% subsidy no enrollment form required, or Group has life insurance/AD&D plans?
What is the default date of hire?
What is 01/01/2000?
When on 100% quality, what time does a CAF need to be processed by?
What is submitted in WEX and OnBase by 12pm central, no more than 5/day?
What information is needed to process a CAF?
What is customer name, location, name, SSN, address, gender, DOB, event date, event reason, plans to offer, tier level
What if the division needs to be changed after processing?
What is Go to process tab > client division change > select updated division > queue client division change?