Credit Card
Electronic Payments
Merger Facts
5 month CD
Marketing Matter
100

When will I receive my new CU SoCal Credit Card?

It will arrive in the mail by January 15.

100

How will you be able to view Member's Cal Bear History?

MERGER.HISTORY

100

When is the last day to access Bill Pay?

1.25.23

100

5 Month CD what is considered new money?

Direct Deposits or or Deposits within the last 30-60 days

100

How are we marketing it?

We are marketing this certificate promotion through emails, branch posters, flyers, handouts, window posters, inLighten screens, chamber ads/eNewsletters, San Gabriel Valley News, Orange County Register, SoCal News Group digital ads and billboards.

200

What type of VIsa am I getting Platinum or Topaz

Platinum

200

What is Cal Bear routing number?

322077313

200

What is the date and time that Cal Bear online banking and Mobile banking will no longer be available?

After 2 pm on Jan 31 2023

200

5 month CD what happens when the account at maturity

Rolls into a SOAR - 


200

What is our new Mascot name? 

Cali

300

When will my Cal Bear Credit Card stop working?

1.31.23

300

What will happen to my DD and autopayments?

They will continue until 8/1/23.  Member needs to contact companies to update new acct and routing information.

300

Can I still use my CalBear Checks?

Yes until 8/1/2023.  We will send them 1 free box of Cu so Cal checks by 3.15.23.  We suggest the start using the next box.  

300

What type of accounts are restricted from the 5 month CD?

IRA and UTMA

300

What does KDYR stand for? 

Knock Down Your Rate:  

400

When will I be able to activate my new Credit Card?

6 am on 2.1.23

400

How can I update my Social Security DD ?

800.772.1213  www.SSA.gov

They will also need their Cal Bear acct # and Cal Bear routing Number

400

Will the Cal Bear Office remain open?

yes

The Cal Trans Building 

THe Ronald Reagan Building

400

What is the the minimum and max that can be deposited into the 5 month?

$1000 &  no max


400

What is KDYR features?  

Lower your auto loan rate from another lender by at least 2% not to fall below our floor rate. 

In January, we will send an email to non pre-approved auto loan Members informing them about the KDYR auto loan program we offer.

500

What is the number I can call to select a PIN

1.888.891.2435

500

Will my Cal Bear acct number change?

If your Cal Bear number already has 10 digits and starts with 7 your number will not change.  

500

Where do I send my Cal Bear Credit Card payment?

CU SoCal PO Box 37035 Boone IA 50037-0035

500

How can a Member Deposit to the 5 month Account?

External Transfer / RDC / Zelle (within limits) / ACH through their bank 

ECM is not encouraged.  


500

Do you have anyone who can help me with a Trust?

Vanguard Legal Group can help in creating an estate plan - vanguardlegalgroup.com/susocal

M
e
n
u