TEAMMATE SAFETY and REDUCING RISK
WHO IS GMG ENVIROSAFE?
Number of cars with C.A.R.E. promise dates that have already passed
What is Overdue?
A group of 11 key metrics which measure a center's efficiency and profitability.
WHAT ARE QUINTILES?
The statement "To be the Most Trusted Automotive Service Provider in Every Community we serve" is called our?
What is our Mission?
This CORE value is about Caliber teammates being innovative and driving change.
What is WE ARE COURAGEOUS?
A DAILY PROCESS DESIGNED TO IDENTIFY SAFETY CONCERNS IN THE CENTER AND CREATE AWARENESS WITH THE ENTIRE TEAM.
WHAT IS THE DAILY SAFETY WALK?
This dashboard view shows what is active as well as DRP performance
What is Strategic Accounts
The abbreviation LCPH stands for what?
WHAT is LIQUID COST PER HOUR?
What is Step 8 Drive Solutions Through Team Engagement?
Operating Safely, Honoring our Commitments, Communicating Openly and Honestly, Treating others with Respect and We take Personal responsibility are all part of this CORE value.
What is WE DO THE RIGHT THING
THE MOST COMMON TYPE OF SAFETY INCIDENT
WHAT ARE LACERATIONS?
This the tile in CORE used to show 1st Parts Order
What is Estimate Accuracy?
This Quintile accounts for 40% of our businsess and can have a significant impact on overall margins when improved.
What is Parts Margin?
This step sets the stage for the promises we will make that will exceed the customer's expectations over the entire repair process.
What is STEP 2 Plan the Repair?
Recognizing teammates doing things right, celebrating wins, having a positive attitude and creating a family atmosphere are all part of this CORE value
WHAT is WE HAVE FUN
WHAT IS A FIT TEST?
A 12' wide by 20' deep area that fits one care with the doors open
What is a body bay?
This quintile measures the percentage of labor costs that are paid but not billed out on an estimate or final bill.
What is Unallocated COS?
What is STEP 1 WIN THE CUSTOMER
Delivering Excellence, embracing the art of our trade, recognizing our successes and producing leaders is all part of this CORE value
What is WE ARE PROUD
Items used by teammates such as Safety glasses, gloves, respirators and shields to protect themselves while working
What is Personal Protective Equipment or PPE
This is the amount of WIP expected at the end of the day after all scheduled drop offs and deliveries.
What is Projected WIP?
The process of getting paid for every thing we do to a vehicle and nothing more is called?
What is STEP 5 DRIVE VALUE TO OUR CUSTOMERS
When we earn trust, are committed to our teammates, engage hearts and minds, have empathy and are humble while strengthening our communities it represents this CORE VALUE.
What is WE ARE INSPIRED TO SERVE