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Miscellaneous
100

SWEET TREATS 

This name comes before "Pieces", "Fast Break" & "Peanut Butter Cup"

What is to Reese's?

100

This department does Webex calls?

What is Weightloss?

100

I see patients with lower extremities issues ( Ouch I stubbed my digit, 

Who is Dr. Osofisian?

100

You are talking to a customer over the phone, they are explaining a complicated query. You should...

What is the repeat back to the customer what they have said to make sure the customer knows you have understood? 

100

What are the call centers' hours of operation?

What is Monday-Friday 8 am-6 pm. 

200

AGRICULTURE 

Iowa is the USA's leading producer of this "pop"ular crop

What is being corn?

200

This department moved right next to the gift shop

What is Family Medicine?

200

I see patients that have  disorders of the nervous system

Who is Jeffery Davis?

200

A difficult customer is...

What is always the customer?

200

Good customer service always involves...

What is listening to your customer and showing you care.

300

NAME THAT TUNE-STER 

A singer/actress:
"Baby Boy",
"Crazy In Love",
"Irreplaceable"

Who is Beyonce?

300

This department does covid test for infants.

What is the children's Health Center?

300

Medicine dealing with the correction of deformities of bones or muscles.

What is Orthopedics?

300

When a customer complains you should always... 


What is Apologize?

300

I need a referral for a specialty appointment if I have this insurance and was discarded from the ED

What is the emblem, GHI, HIP?

400

CROSSWORD CLUES "K" 

Barbie's beau

Who is Ken?

400

This department is on the 9 floor of the Physicians Pavilion.

What is Cardiology?

400

 A doctor that treats diseases related to problems with hormones. A hormone is a chemical messenger that travels from one cell to another.

What is Endocrinology?

400

 What tone of voice should you use on the phone?

What is Nice or Kind

400

what is the Call Team?

What is a team?

500

WORD ORIGINS 

Aka hump day, it was named for a Norse god

What is Wednesday?

500

This department has appointment request emailed to them

What is the Call Center?

500

I see patient's that have spine/back issues?

Who is Dr. Cohen?

500

 How long should you put someone on hold, before coming back to the phone?

What is 15 seconds on less?

500

Cory's Favorite comic book character is?

Who is Wolverine or Logan?

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