Supportive Services
What is the name of the program that we have to assist the community with their water/sewage bill?
Low-Income Water Assistance Program (LIHWAP)
When is Beat the Heat
June 30 10am-3pm
What is the website clients can go to in order to start a rental assistance application?
What is IMPACT's mission statement?
To fight poverty by providing hope-inspiring help and real opportunity for self-sufficiency.
What is the name of the program IMPACT has that may assist with helping a client find housing?
Housing Navigation - The client must have sustainable income in order to be referred to the team.
What is the maximum amounts of assistance the community can get with transportation assistance?
Per Calendar Year:
- 1 gas card ($25)
- 2 weekly bus passes
- 4 daily bus passes
True or False:
If a client is over income for PIPP, they need to come into the office and apply for Grad PIPP.
FALSE
If a client is over income for PIPP, they need to reach out to AEP or Columbia Gas to receive additional information about Grad PIPP.
What is the email address clients can use to email documents or questions about their application
hopefund@impactca.org
What are the names off our satellite sites and where are they located?
Manifestation Church:
1914 Brice Rd, Reynoldsburg, OH 43068
St. Stephens Community House:
1500 E. 17th Ave, Columbus, Oh 43219
What are the names of the work-readiness programs IMPACT offers and who is the contact for them?
Connections Program & Re-Entry Work Readiness
Todd Lewis
What is the internal timeframe Emergency Assistance has to process applications?
48 hours - 5 business days
What is the poverty guideline a client must meet to be eligible for HEAP/PIPP?
Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for HEAP.
Ohioans with a household income at or below 150 percent of the federal poverty guidelines are eligible for PIPP.
What is the timeframe clients or property managers need to allow before we are able to provide check information?
What are the exceptions to this?
IMPACT is not able to provide check information to a client for about 30 days unless the client has gone to court or is moving in.
When are the current times the community can come in and get assistance with our programs?
Monday – Friday at 8:00 AM & 1:00 PM (except for 1st and 3rd Thursday when we are closed for training)
Monday - Wednesday at 5:00 PM
Saturday from 8 AM-12 PM
What is the name of the program that supports individuals learning and applying basic financial principles that help manage debt more effectively, encourage saving and develop a financial strategy towards better money management? Who is the contact person for the program?
Prosperity Now - Ashlee Abraham
When seeking assistance with bereavement, how much assistance will IMPACT provide?
IMPACT is not able to assist with reimbursement to someone who has already paid a balance in full to the funeral home. The client would need to pay down the balance of the funeral costs to the last $750 before IMPACT would be able to assist.
When does the Summer Crisis Program Start again and when does it end?
July 1, 2022 - September 30, 2022
What is the email address landlords can use to send documents or questions to if they have a tenant who has applied for rental assistance?
landlords@impactca.org
question needed for Meditation Monday & Walking Wednesday
Mediation Monday & Walking Wednesday
What is the name of the program that provides youth in school support, paid work experiences, career readiness and financial literacy training. Who is the contact?
Achieve More & Prosper (AMP)
Amaal Shehabi
What is the maximum amount of rental assistance available through a standard CSBG application?
IMPACT will help with 1 month of rent up to $1,000 through Supportive Services. Late fees do not get paid through this grant.
(1x a year?)
When would a client need to come to reverify their PIPP?
A client must reverify their PIPP if:
- it has been a year since they have reverified
- if they have received a change in income
How long can it take for a property manager to receive a paper check in the mail?
How long can it take for a property manager to receive a direct deposit?
It can take up to 30 days for a paper check to be received by the property manager once it has been processed.
It can take up to 3 banking days for a direct deposit to be received once it has been processed.
Where is IMPACTs Community Garden located?
The corner of Jenkins & Gilbert
What is the name of the program that provides an introductory entrepreneur class that gives the tools, and the support to launch and maintain a small 1-2 person micro-enterprise? Who is the contact for the program?
Side Hustle Program - Ashlee Abraham