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100
Area where the Worker annotates case related information. This is the equivalent of Case Comments in CalWIN. CalWIN Term: Case Comments
Journal
100
The 3 navigational bars in CalSAWS
Utility navigation bar, Global navigation bar, Local navigator
100
The first month that benefits have not yet been “Issued.” This will be the next calendar month unless the system is processing past the payment cut-off or benefit processing date (the date that all benefits are issued for the next month). CalWIN Term: Future Month
Come-Up Month
100
A section on the Case Summary page of each CalSAWS case that shows critical information on programs in Pending, Active, or Denied/Discontinued status.
Program Block
100
Functionality in CalSAWS for printing items in batch through the Central Print vendor. CalWIN Term: Batch Printing
Central Print
200
CalSAWS enables hiding a person’s information so it does not show up on data collection pages and cannot be added to any new program application. Best practice is to list the person as Out of the Home on the Household Status List page prior to hiding. This is also used when an incorrect Client Index Number (CIN) is assigned.
Hide Person
200
Workers can search for and view document(s) that have been distributed for a case on the Distributed Documents Search page.
Distributed Documents
200
Functionality in CalSAWS that allows Workers to print within an office. CalWIN Term: Immediate Print
Local Print
200
This page allows Workers to record and edit reception log entries for contact with a Customer. CalWIN Term: Traffic Log
Reception Log
200
These are the applications received electronically outside systems such as BenefitsCal and CalHEERS. These are listed on the e-Tools page.
e-Application
300
Task bar in CalSAWS where Workers can view e‑Application and eICTs. CalWIN Term: External Referral Screen
eTools
300
An area in CalSAWS where Workers can see messages such as a Customer who is waiting to be seen.
Message Center
300
Search for Customers utilizing information such as SSN, name, DOB, or case number. There is no concept of CWIN in CalSAWS so this is one less search criterion Workers will have in CalSAWS. CalWIN Term: Inquiry
Person Search
300
System records that contain the issuing of benefits, supportive service, or collections refund to a Customer or Vendor. CalWIN Term: Benefit Issuance
Issuance Records
300
Contains all the form templates and notices stored in CalSAWS. CalWIN Term: Manually generated forms,NOAs
Template Repository
400
Cases/programs that are not yet active and unassigned. CalWIN Term: Unassigned Pending List
Pending Assignments
400
An eICT sent in response to a request from another County. CalWIN Term: ICT
Requested Electronic Inter County Transfer (eICT)
400
An eICT sent without a request.
Non-Requested Electronic Inter County Transfer eICT
400
A new, self-service website for all Californians – regardless of where they live – to apply for and manage benefits like CalFresh, Disaster CalFresh (food assistance), CalWORKs, Cash Assistance Program for Immigrants (cash aid), Medi-Cal and County Medical Services Program (CMSP is currently available in 35 of the 58 California counties.
BenefitsCal
400
Refer to renewals and redeterminations for programs. CalWIN Term: RRR
Re-Evaluation (RE)
500
Regular issuance of benefits through the normal nightly batch process. CalWIN Term: Daily issuance
Routine Issuance
500
A set of questions used to guide a Worker during an interview. Questions are divided into Financial and Non-Financial questions. CalWIN Term: Case Questions
Root Questions
500
A valuable is an item that is not money, can be used by a Customer, and has a limited or tracked quantity. Typically, items such as Bus Passes, Vouchers, or EBT cards. CalWIN Term: Issuance Type
Valuable
500
It lets Workers view outstanding Periodic Reports (PR), or Redetermination (RE) packets assigned to all Workers in a pool of which the Worker is a member, as well as tasks assigned to specific users.
Worklist PR/RE Page
500
These are repositories where images are stored in the Imaging Solution. Workers with the appropriate security rights can search for and view documents in their drawers.
Drawers