SC/SW
True or False: Chaplain/ Social worker notes are considered just as important as nurse’s notes in determining hospice eligibility.
True
Where does the Calstro, in Calstro Hospice Inc. come from?
Oscar CALdera
Alex CaSTRO
CALSTRO
HA Care Plan
In the PPS scale, what percentage typically indicates a patient is bedbound and totally dependent for care?
Around 20%
Which federal agency most scrutinizes hospice eligibility documentation?
CMS
What year was Calstro Founded?
2015
What phrase in documentation can raise questions about whether the visit was necessary and should be avoided?
“No care needed.”
According to the training w/ Irene, QA, what are two common documentation pitfalls to avoid?
Vague statements (“patient resting”) and missing diagnosis context.
In hospice chaplain documentation, what does the acronym DAROP stand for?
DAROP = Data, Action, Results, Observations, Plan.
What are Calstro's 4 core values?
Effective Communication, Friendly Environment, Accountability, & Adaptability
Give two examples of personal care tasks often listed in a hospice aide Plan of Care (POC).
Bathing (bed bath, shower assistance, partial bath) and grooming (hair, nail, oral care).
In hospice nursing documentation, why is noting decline since the last visit especially important at recertification?
It provides evidence that the patient continues to meet eligibility requirements for hospice.
What is the purpose of the Plan section in DAROP documentation?
To show continuity of care—what will happen next, follow-ups, referrals, and coordination with the team.
How many branches does Calstro have? (excluding satellite offices)
3: IE, LA, SD
Name two examples of “comfort changes” that should be reported to the RN immediately.
Increased pain or changes in breathing pattern.
Give two examples of measurable scores that can be included to support eligibility.
PPS (Palliative Performance Scale), FAST (Functional Assessment Staging), KPS (Karnofsky Performance Status), NYHA, PAINAD.
What should chaplains/ social workers always connect their notes to in order to meet compliance standards?
Diagnosis and care plan goals.
Rio Hondo College
Which IDG team member is responsible for certifying hospice eligibility and ordering treatments?
The physician.
What are the 4 Pillars of great hospice notes?
Know the Disease
Observe with Purpose
Document the Why
Plan the Care