Professionalism Scenarios
You are a CAMP Outreach Student Staff member scheduled to arrive at the office at 9:00 a.m. to help prepare for a high school outreach presentation that begins at 10:00 a.m. On the morning of the event, your bus is running late, and you realize you will arrive about 15 minutes after your scheduled start time. You have not yet contacted your supervisor, and other staff are already setting up and relying on your support. What should you do in this situation, and how would you communicate to ensure professionalism and accountability?
+5pts
What are at least 4 things that must be mentioned during your first initial call with a potentially eligible student?
+2pts
- Introduction
- CAMP Background/Purpose
- Services Provided
- Eligibility Screening
- Application Process
- Closing
Joseph’s legal guardian, who lives with them, has worked for a fish farm raising trout for breeding and harvesting. They have been working at this company for the past 5 years continuously. Joseph, a U.S. citizen, is graduating high school in 1 month with a 3.2 GPA. Does he qualify?
+5pts
Yes, because...
Qualifying work: Fish Farm, +5yrs
First-Time Freshman: Yes
GPA: 3.2
Residency: U.S. Citizen
What needs to be highlighted/crossed out on the COE document?
+1pts
Highlighted:
- Row of the student name of interest
- COE # on both front & back
What are the 3 things Xitlali's Mom specialize in her food stands.
+4pts
Elotes, Paletas, Tacos
Gabi and Andres ask you to help them with a Costco order as no one else is available to help them. The time is 3:50pm and you just got new students added to your list to contact with high priority. What should you do?
+4pts
Let them know that you have important calls to make today however, if they really need your help, please communicate with Sebastian to let him know and see what his game plan is.
"I attended community college part-time for a semester and then transferred to CSUS as a first full-time student with a 3.2 GPA. My dad has worked in the fields harvesting cherries for the last 7 years seasonally each year. I am is a U.S. Citizen."
What should you tell Leo?
+3pts
He does not qualify because Leo isn't a first-time freshman. Refer Leo to Serna Center.
Jalen is a high school senior and is part of FFA. As part of the program, they are required to take care of a goat, where they will clean their barn, feed, wash, and take care of the goat. At the end of the year, the goat gets auctioned off and Jalen gets paid. He has a 3.5 GPA and is a permanent resident. Does he qualify?
+5pts
No, because...
Non-qualifying work! While Jalen works with livestock and receives payment, this is a part of a school project and is not paid agricultural employment with a qualifying farm employer.
What are the two steps to do after your student has sent everything in and their file is all done?
+2pts
1. Peer-review the application with a teammate
2. Teams Xitlali to let her know you placed a student on her folder.
What is Kimberly's favorite food?
+2pts
Sushi!
You go to call a student at 3:30pm, but the call goes straight to voicemail.
+2pts
Call again because of "DND"
You are about to start the initial call with a new potentially eligible student that Sebastian just gave you from the Cal State list, but the parent picked up instead. Since you only need to verify the student's data like date of birth and full name for the COE match, what do you do?
+5pts
REMEMBER: The student has completed their CSUS application and therefore protected under FERPA. You introduce yourself to the parent and state that you are looking for their student. You can give the parent a brief rundown of what CAMP is, but you CANNOT talk to the parent about anything related to the student and their process to the university.
Yasmin lived in Washington but moved to California after her dad, both permanent residents, got a temporary job harvesting grapes. His W-2 showed a income amount of $12,908. She is currently part of the MEP program as a senior and has a GPA of 2.8, but she isn’t a California Resident. Does she qualify?
+5pts
Yes, because...
Qualifying work: Harvesting Grapes for ~3months
First-time Freshman: Yes
GPA: 2.8
Residency: Permanent Resident
When should we use Eligibility Affidavit?
+4pts
Eligibility: When student's parents don't have acceptable evidence that their parent works in acceptable job.
Example: Parent gets paid under the table; Parent hasn't met the three-month requirement as they are still in season; Parent is using two years' worth of 1040s to meet the 3-month requirement.
What did Sebastian graduate with?
+5pts
B.S. Social Work
What should you do every Friday of every week regarding your weekly updates, agendas, and any event papers?
+3pts
Add them to the "Bible" section of the files located in the cabinet by Aniken's desk.
"My dad works harvesting corn and raspberries for the past 2 years 6 months each year. My mom works as a cleaner for houses and claims me. Do I still qualify even if my dad doesn't claim me?"
Explain yes or no and if yes, what else is needed?
+3pts
Yes! You just need to complete an income affidavit form.
Samuel worked for 60 days on a pumpkin farm harvesting pumpkin and 15 days as a cashier at a nursery plant. He is a high school senior with a 3.8 GPA and is a U.S. Citizen. Does he qualify?
+5pts
No, because...
Even though Samuel worked at a qualifying job and fulfills the rest of the requirements, he only harvested pumpkins, for 60 days. The other 15 days he spent as a cashier at a nursery, which is not a qualifying job.
What needs to be highlighted/crossed out in the W-2 documents?
+3pts
Highlight:
- Employee name & address
- Employer name & address
- Wages, Tips
Cross out:
- Employee #
- Any/all SSN #
How many siblings does Miss Vero have?
+3pts
6
What timeframe is set for phone banking? What should at least 1 person in the office do at this time?
+1pts
3:00pm - 5:00pm
- Close door
- Hang "Phone Banking in Progress" sign at door
Mystery Question.....
Just kidding, you get +3pt free!
Isaiah’s graduated high school with a 3.5 GPA and is a permanent resident. He also has shown a transcript of a community college, completed 2 college courses through Dual Enrollment. He was part of the MEP program in 4th grade. Does he qualify?
+5pts
Yes, because...
Qualifying work: MEP
First-Time Freshman: Yes
GPA: 3.5
Residency: Permanent Resident
Give the entire application order including all pages and pink pages.
+5pts
Pink Page: CAMP application
Personal info, LOR, Autobiography
Pink Page: COE/W-2
COE or W-2 with website
Pink Page: Income
1040 page
Pink Page: Transcript
Transcript
Pink Page: Miscellaneous
SAI
What is the name of the first president of Sac State?
+4pts
Guy West