heloc
what is the heloc promo rate?
2.99
what are the 4 ways to apply?
vlo, online, referral, indirect
what are the different types of checking account we offer? Must name all to get points
A 12-year-old walks in with mom and is asking about how to get a debit card, what would you offer?
student checking
What is our vision statement?
"To be the most loved and valued financial relationship on earth!"
what type of monthly payments are you required to make?
interest only
what is an indirect loan?
An indirect auto loan means borrowers apply for financing at the dealership when purchasing a vehicle.
how do you avoid the $5 service charge on the relationship rewards checking?
have to at least meet level one qualifications.
A member mentions having some high interest debt. You notice while helping them they have a mortgage with us. What product could you offer them?
HELOC
Name 2 of our core values
Joyfulness, Generosity, Striving, Goodness, Belonging
how long is the draw period?
10 years
is there anything you can do to receive a discounted rate?
rr ckg and good standing credit card.
what is the daily purchase limit and atm limit for student checking?
atm limit: $510
A member with a high balance in a standard checking account and no other accounts walks in to cash a check, what are 3 questions you can ask to uncover more of their financial picture?
"do you have plans for your funds?"
"where are you doing your saving?"
"what benefits do you like about your other FI"
What are the dates for how long our campaign will last?
April 1st-May 31st. Funding through June.
what are some benefits of a heloc? (name at least 3)
flexibility, lower cost, potential tax deductions, higher loan limit, adjustable rate, no cash advance fees
name two benefits you may get from refinancing.
lower your monthly payment
Take advantage of lower rates
You've improved your credit
You want to pay your loan off faster
name all qualifications for level two rr ckg.
Online statements.
Direct deposit ($250+).
10+ debit or credit purchases.
10,000+ average account balance.
Active STCU rewards credit card.
A loan only member makes a comment about finding it difficult making payments. How can we offer them a checking account while ensuring it becomes active?
The relationship rewards checking requires direct deposit and 10 purchases a month to qualify, ensuring it's an active checking.
Highlight the benefits the member would receive:
Loan discount, CD rate boost, free cashiers checks and money orders and earning dividends.
What is our campaign centered around?
This campaign is centered around the Member Engagement Tool (MET) in Sidekick to engage members without a HELOC, Auto, and Active Checking to increase the engagement and usage of those products.
what is a fixed advance and what is one benefit?
Allows borrowers to secure a fixed interest rate on part or all of the balance on a Home Equity Line of Credit. Stable interest rates, predictable payments, flexibility
What is the oldest vehicle that can qualify for the lowest interest rate we offer?
2019
what qualifies as an active checking account for the campaign?
within 45 days of account opening, you must have one $250 credit to account (any transaction as long as money is going in) and 3 debit transactions of $25 or more.
You are helping a member who is renting, they mention having some high interest credit cards, but they have some equity in a newer vehicle. What can you offer them to help consolidate their debt.
Cash out refi
What is the reward for hitting our Superteam goals AND what is each category worth?
HELOC goal = 50% of the teambuilding rewards. Auto loan goal = 30% of the teambuilding rewards. Active Checking goal = 20% of the teambuilding rewards. Reaching all three by the end of campaign = 100% of the teambuilding rewards