Employee Handbook
Integrity, excellence, and respect
What are the 3 core values?
These are used to secure cords on electrical items.
What are rubber bands?
These must be worn when handling donations, sorting textiles, moving furniture, or running wares carts.
What are cut-proof gloves?
The spines of books, back heels of shoes, seams of clothing, and zippers of purses.
Where are items tagged?
This employee is finally done hearing school bells, but will be marching to different bells this fall.
Who is Katie?
7 of these may lead to termination.
What are attendance points?
Inside these you will often find empty hangers, discarded clothing, and the occasional Big Gulp cup filled with bodily fluids.
What are dressing rooms?
This can be found on the table in the breakroom, and should be filled out daily by team members.
What is the safety calendar?
These ensure the processing room stays safe, and aisles are hazzard free by keeping "everything in it's rightful place".
What is Yellow Tape?
You will find them in the processing room, and they've been with Goodwill longer than any other employee at the Bardstown store.
Who is Lydia?
This policy includes the statements "Shorts must be no less than two inches from the knee" and "No foul language"
What is the Dress Code policy?
These always start on your left, from small to XXL.
What are size categories?
You place this immediately upon finding a spilled drink, or before mopping.
What is a 'Wet Floor' sign?
MOD performs this procedure when the compactor is not functioning properly.
What is "Lock Out Tag Out"?
This team member has the same home state as our store manager.
Who is Alina?
This Goodwill employee will assist you enrolling in various programs such as 'Good Smiles', 'Tuition Reimbursement', 'Cars to Work' and 'Work & Learn'
Who is Jenny?
This is needed for an exchange that does not have tags, or is past 10 days.
What is manager approval?
Nothing is to be placed immediately in front of, or next to these wall mounted objects.
What are fire extinguishers?
This is the 3rd step in the '5 S' process.
What is "Shine"?
This goodwill-er finds it helpful when they get their "wings" at the start of a shift.
Who is Christopher?
He founded Goodwill in 1992, in the city of Boston, Massachusetts.
Who is Reverend Edgar Helms?
These are 5 of the 8 wares categories on the sales floor.
What are Electrical, Accessories, Purses and Baggage, Glassware, Kitchen, Misc., Home Decor?
6 of these are completed every month at each Goodwill of KY store to ensure safety compliance is maintained.
What are Safety Inspections?
Merchandise gaylords are placed in this category until they can be fully processed.
What is Tier 2?
This co-worker has their pilot's license.
Who is Walter?