Complete - In video
Client decided not to make a pledge
No Pledge
When you called the line beeped 3 times
Busy Signal
Someone answers that is not the prospect or the person who answers says they don't know who you are looking for
Research - Wrong Number
They asked to not be CALLED anymore by the University.
No Phone Solicitation
The prospect gave you a better time to call back. "Call me Tuesday at 7:30"
Call Back Specific Time
Client wants to donated and gives you a dollar amount. "I would like to donated $50 this year"
Specified Pledge
No one answered the phone and it went to the voicemail
Answering Machine
The number you called cannot go through as dialled or they cannot receive incoming calls
Asked to never receive ANY information from the University.
Removal Request
The prospect asked for you specifically to call them back at a specified time
Call Back Specific Person
Prospect would like to get more information or an empty pledge package in the mail.
Unspecified Pledge
The prospect was not able to take the call because they were busy or not home
Not Available
Called the parents number, the alum does not live there anymore and they will not update the phone number
Research Incomplete Information
At the end of the campaign and we leave the prospect a voicemail saying we tried to reach them.
Unable to Contact
They requested to be called back on the weekend
Sunday Call Back
Called the prospect and there was no answer and the answering machine
No Answer