Trauma & Trauma-Informed Care
LGBTQ+ Communities & Cultural Humility
Violence and Crime Dynamics
System Navigation
Crisis Response and Advocacy Skills
100

Common automatic responses the brain goes into during crisis; that may prevent a victim/ survivor from acting in a way they typically would (and can be often a source of stigma or shame)

What fight/flight/freeze/fawn response?

100

Feelings or thoughts that may be unconscious or conscious (implicit or explicit) that affect how we navigate and understand the world and each other.

What are biases?

100

The primary motive behind domestic violence. 

What is power and control?

100

Trained medical professional who provides medical treatment and may collect forensic evidence for sexual assault victims.

What is a Forensic Nurse?

100

This direct question is evidence-based and does NOT “put the idea in someone’s head.” and may be helpful with suicidal warning signs (e.g., hopelessness, giving away belongings, withdrawal, drastic mood changes, or talking about wanting to die)

What is, “Are you thinking about killing yourself?”

200

Understanding that various life-altering experiences influence how a client may interact with services and service providers. In addition, responding proactively and intentionally to prevent further harm/ reexperiencing harm.

What is trauma informed care?

200

Reasons why LGBTQ+ survivors hesitate to report violence or seek services.

What is discrimination, past negative experiences, fear of outing, or mistrust of systems?

200

This term refers to crimes motivated by bias against a protected identity.

What are hate crimes?

200

This court order is used to provide safety from someone causing harm for up to 45 days without extesion. Safe Nest may provide an emergency version if the abuser is in police custody.

What is a Temporary Protection Order?

200

We want to be fact based to honor stories that protects clients who may be undocumented, of trans experience, or fleeing. Refraining from opinions or assumptions.

What are best practices for documentation?

300

The emotional or psychological impact experienced by helping others in crisis and may lead to burnout and compassion fatigue if not regulated.

What is secondary traumatic stress or vicarious trauma?

300

Biases that change the way someone treats people for having HIV or preventing HIV (i.e., believing only certain people acquire HIV, unnecessary steps in medical care, etc.) that may prevent a person for testing from HIV or receiving HIV care. 

What is HIV stigma?

300

Needed for sexual encounters and is clear, voluntary, enthusiastic, informed, and an ongoing agreement.

What is consent?

300

Our obligation as advocates if a minor, elder, or vulnerable adult has been harmed or is going to be harmed.

What is a mandated reporter?

300

The practice of maintaining emotional, physical, and professional space between yourself and your work.

What are boundaries?

400

This term describes phrases that unintentionally shame survivors by implying they caused or contributed to their own pain.

What is victim-blaming language?

400

Life affirming and acknowledges a persons gender identity (e.g., they/ them, he/ him, she/ her). 

What are pronouns?

400

The most dangerous time for a survivor is during or immediately after this major step (may take up to 7 times on average).

What is leaving or attempting to leave the relationship?

400

Providing emotional support, not talking on the behalf of the client or interupting, and ensuring trauma-informed communication (like asking for a break/ water/ tissue when the client is overwhelmed) when reporting a crime.

What is our role with Law Enforcement?

400

The skill that mirrors back what someone says to show understanding of content or emotion.

What is reflective/ active listening?

500

Doing this may prevent client autonomy and choice, even when well intentioned; it may also feel/ sound like controlling behavior. 

What is telling the client what to do?

500

This harmful cultural belief system normalizes sexual violence, blames victims, and excuses perpetrators.

What is rape culture?

500

A personalized, practical plan that helps survivors stay safer in various situations.

What is a safety plan?

500

The Nevada program that provides confidential address forwarding for survivors.

What is the Confidential Address Program (CAP)?

500

Ignoring or belittling what a client is feeling or making someone’s experience seem less serious/ important (e.g., It could have been worse, that's just part of life, at least..."

What is dismissive or minimizing language?

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