HOT TOPIC
During this process, documents will need to be scanned per request.
What is a virtual audit?
This account is designed as an escrow account for attorneys, these accounts hold clients funds.
What is an IOLTA account?
An online community where all Ambassadors can connect and collaborate in ways that inspire each other to deliver on Capital One's Mission to Change Banking for Good.
What it the Ambassador Corner?
The price of this object increased for 360 customers from $5 to $7 on June 6th.
What is a 50 sheet checkbook?
This letter in the alphabet is not represented by a street in DC. (ex: 13th street; c street)
What is the letter J?
Cash Forecasting; Ingenico & Blacklight Usage; ATM Bin Full & Cashout
What are our 3 priorities?
This is where one would put "Corporation" for a non-profit corporation.
What is "entity type"?
Eligible associates, who have been with Capital One for at least a year, can use up to 12 work weeks of unpaid, job protected leave over a 12 month period using this.
What is FMLA?
For the first time, 360 customers will be able to purchase a checkbook with this amount of sheets for $11 per checkbook.
What is 100?
These were gifts to DC from the mayor of Tokyo in 1912.
What are Cherry Blossoms?
In the branch, these are the mediums through which the 36 EXISTING inspection points will be performed.
What are video (8), Q Stream (12), System Review (8), Doc Scanning (8)?
These are the four steps of the business account review process.
What are...
Same day peer review before the customer leaves the branch
Designee review (Ambassador assigned to business review) within 3 days
Market Manager review (within 7 days)
OS/ME review (during their monthly visit)
This fits into FLOW by creating a first impression and allowing ambassadors to bond with clients at a deeper level.
What are branch activities?
On this date, the Capital One app will be updated so checkbooks can, once again, be ordered using it.
What is June 26th?
All roads in the city of DC lead up to which major building?
What is the Capitol Building?
On this date will Branch Ambassadors' fee refund limit increase to $150.
What is June 15th?
This person has significant responsibility to control, manage, direct, or regularly make decisions for the business (not just the business account).
What is the Business Controller?
A random calls asking for printer information, you respond by saying...
What is that is confidential information, please provide me with the ATA and your EID?
This was the name of the White House prior to it being called "The White House".
What is the "President's Palace/House"? (1901)
These are the systems by which Ambassadors will refund fees on traditional retail accounts and 360 accounts, respectively.
What are TPSS and SASSY?
This type of customer must present 2 forms of identification when opening a retail account.
What are new consumer and business customers?
This was an Underground Railroad stop in Georgetown.
What is Mt. Zion United Methodist Church?