Billing
Misc
Automobile
Systems
Homeowners
100

Indians and Foreign diplomats.

Who is exempted from Sales Tax?

100

Policyholder has moved province or error with AutoPlus/HITs report.

What is Eligibility for a LOE?
100

Always processed as Pro Rate.

What is an automobile Renewal and Travelers Essential cancellation?

100

Amend General Information.

What is how to start a change in BP?

100

Non-Smoker and Customer Age.

What is no longer a Discount in TOH?

200

Allows brokers to automate payments via their BMS.

What is ClearPay?

200

Signed authorization needs to be received 30 days prior to the renewal date.

What is proper notification of an LOA?

200
Discount removed after 30 days.

What is a person who did not download Intellidrive?

200

Place to guide broker for self-help.

What is BP Reference?

200

Course of Construction, Home Business, Oil Heating, Residential Property Supplement, Sewer Back-up, Vacancy, Woodstove questionnaires.

What is no longer required in TOH?

300

Email address for Broker Bill to Direct or other Bill to Broker bill.

What is Policyservicecdn@travelers.com?

300

Police Officer’s name, Badge number, Precinct/Division; and, Precinct/Division phone number.

What is the authentication process for a Police Officer?

300

P9030-38475-45218

What is a license format?

300

50030

What is the error code for no authorization?

300

60 days before the effective date.

What is the timing for TOH Renewals?

400

Due to regulations, in what provinces can a broker request reinstatement if payment is made within 30 days.

What is Atlantic Provinces - NB, NS, PEI, NF?

400

L2: Hold for Review (Can start a policy change, but not issue it.  Can process payments)

What is a brokers Level of Access?

400

A minimum of 45 days required.

What is the minimum number of days to be eligible for a credit under OCPF16/17?

400

System used to verify VIN.

What is IBC?

400

Additional Coverage and Premier Additional Coverage.

What are Packages in TOH?

500

We collect missed payment onlyfor this policyholder, no NSF.

What is a staff policyholder?

500

Never allow an external user to take control of your screen and never share your screen.

What are some Best Practices for MS Teams Meetings?

500

If the Due date is in the future, advise the caller that the transaction will be issued as soon as possible.

How do I clear a Conflict?

500

Broker can utilize this system to direct key TOH NB. 

What is Guidewire Producer Engage?

500

Residential Property.

What is the form type for a Dominion Rental Property?

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