Communication Definition
How We Communicate
Other Factors in Communication
Barriers to Communication
Active Listening
100

Fill in the first blank.  Communication is how we make sure people get the right ______________ at the right..............

What is message?

100

This type of communication includes facial expressions, body language, gestures, and posture—even when no words are spoken.

What is spoken communication?

100

This refers to the way a message is delivered—whether it's in person, by radio, written note, or digital message.

What is method?

100

This barrier can lead to confusion when words, phrases, or instructions aren’t understood the same way due to translation or reading level.

What is language barrier?

100

It limits the answer to yes or no, or to a specific piece of information.

What is closed questions?

200

Fill in the blank.  Commuication is how we make sure people get the right message, and the right ___________, in a way the can..........

What is time?

200

This type of communication includes facial expressions, body language, gestures, and posture—even when no words are spoken.

What is nonverbal communication?

200

This factor considers how many people the message is meant for—whether it's one person, a small group, or the whole shift.

What is mass?
200

This barrier shows up when people have different customs, gestures, or communication styles that can lead to misunderstandings.

What is cultural barrier?

200

One of the most effective ways to invite dialogue is to start your questions with one of these six words: Who, What, Where, When, Why, and How.

What is open questions?

300

Fill in the blank.  Communication is how we make sure people get the right message, at the right time, in a way that they can _____________ and........

What is understand?

300

This form of communication is used when information needs to be documented or shared clearly over time, such as shift notes, checklists, or safety alerts.

What is written communication?

300

This factor reminds you to consider who is receiving the message, including their experience level, language, and needs.

What is audience?

300

This barrier happens when a message is delivered at the wrong moment or in the wrong setting, such as during a loud shift or busy task.

What is differences in time and place?

300

It's not what you say, but how you say it.  What is the message told through the pitch, tone, and speed of our words when we communicate?

What is paraverbal communication?

400

Fill in the blank.  Communication is how we make sure people get the right message, at the right time, at the right time, in a way they can understand and ________ on.

What is act?

400

The three ways you can send good signals to others?

What is non-verbal, quasi-verbal, and verbal?

500

The three basic steps to active listening?

What is Identify, Listen, and Respond?

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