Introduction to Canadian Culture
References and Interviews
Interviews and HR
Human Resources
Human Resources cont'd
100

Doing things on your own; being a self-starter.

What is "initiative"

100

___________: people on a list that potential employers call to ask a few questions about you.

What are "references"

100

emphasizes skills and accomplishments. This type of resume stresses individual areas of competence and skills, so it's useful for people who are just entering the job market.

What is a "Functional Resume"

100

a formal meeting where important information is provided to new employees. The type of information provided may include information regarding company policies, the company's purpose and mission, benefits, and company structure.

What is "employee orientation"

100

a third party that represents you and your colleagues’ interests to your employer. Their purpose is to protect the rights of employees.

What are "unions"

200

Concepts or beliefs that guide how we make decisions – the things that we believe to be most important in life.

What are "values"

200

Past or present employers

Supervisors

Co-workers

(past or present)

Teachers

What is "people you can use as references"

200

related to how you work with people (people skills) - listening, empathy, confidence, public speaking, patience, resolving conflicts, teamwork skills etc.

What are "soft skills"

200

: employees with varied work hours. Normally these employees do not qualify for benefits.

What is "part-time" employees

200

a document (hardcopy or electronic) that outlines an employee’s agreement with the employer, including the following: work condition, policies, benefits and code of conduct.

What is an "employee handbook"

300

positive or negative feelings concerning objects, people, or events. They reflect how we feel about something.

Attitudes

300

written testimony from another person that states credibility of an applicant.

Letter of Recommendation

300

involve technical knowledge or training. For example, people who have worked in food service or retail often know how to use a point-of-sale system to take payments from customers. Knowing how to use Point-of-sale (POS system), MS PowerPoint, MS Word, MS Excel, Accounting software are additional examples of these types of skills.

What are "hard skills"

300

employees who work a pre-determined number of hours per week and are eligible for employer benefits. In Canada, a full-time employee works 40 hours or more per week.

What are "full-time" employees.

300

Customer-oriented, friendly Barista with 3+ years of experience serving high-quality espresso and brewed coffee in a fast-paced coffee shop environment. Passionate about providing customers with exceptional customer service. This is an example of  _____________ __________.

What is a "summary statement"

400

The type of work itself

Opportunities for advancement

Supervision and co-workers

What are 'factors that cause job satisfaction'

400

Dress professionally

Have extra copies of your résumé

Be prepared for an on-the-spot interview

What are "tips for applying for a job in person"

400

type of of interview- you meet with several interviewers at once.

What is a "panel" interview.

400

employees who are hired only for a specified period of time.

What are Temporary employees

400

Exit: Expressed by actively attempting to leave the organization

Voice: Expressed by actively and constructively attempting to improve conditions

Loyalty: Expressed by passively waiting for conditions to improve

Neglect: Expressed by passively allowing conditions to worsen

What are ways dissatisfied employees express their dissatisfaction?

500

A state in which an employee identifies with a particular organization and its goals, and wishes to maintain membership in the organization

What is "Organizational Commitment"

500

To get you an interview

What is the purpose of a resume?


500

Compensation

Performance evaluations

Handling complaints

What are "responsibilities of HR department"

500

first one to three months of employment in which employers determine if a new hire should continue employment. It can also be known as probation or orientation period.


What is an "Introductory period".

500

Capable of being relied on; dependable

What is "reliable"

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