Joint Commission
Staff must wash their hands for at least _____
20 seconds
This famous doll, who hit the big screen in 2023, is known for saying “Hi, I’m ___!”
Barbie
What is Code Blue?
Medical Emergency
This app is famous for “likes,” “comments,” and your feed showing endless pictures of friends’ brunches or girl dinners
CRM messages replace what kind of messages?
Patient Call Back Messages
What should be done with empty cardboard boxes?
Cardboard boxes must be broken down and removed from patient care and storage areas
In 2025, this celebrated artist became the first African American woman to win Album of the Year since Lauryn Hill
Beyoncé
What is Code White?
Combative/Hostile Person
In 2023, Twitter was officially rebranded with this single-letter name by Elon Musk.
X
Do you forward CRM messages to providers?
NO - open a patient call back message to communicate with providers
When and Who can receive verbal orders?
Verbal orders are only given in emergency situations.
An LPN or RN can receive verbal orders. A MA cannot receive verbal orders
This long-running sketch comedy show celebrated its 50th anniversary in 2025, making it one of the longest-running shows in TV history.
Saturday Night Live (SNL)
What is Code Black?
Bomb threat
This app, launched in 2016, surpassed Google as the world’s most visited website in 2021.
TikTok
Once you resolve a CRM message, can you reopen it?
YES - by clicking the REOPEN button at the top of your screen
What is the process for limited English proficiency or hearing -impaired pts?
1. At time the appt. is made an interpreter should be scheduled for the pt.
2.If needed. Marti is another option as well as the language line
Add. Info: The form to be filled out to request an interpreter is found on Ochweb, Job Resources, Interpreter Request. Language line is 1-800-643-2255. Ochsner’s client number is 205065. Must document services in EPIC including interpreter ID number
This 2023 blockbuster film by Christopher Nolan tells the story of the man behind the atomic bomb.
Oppenheimer
What is Code Pink?
Infant or Child Abduction
This celebrity is the most followed woman on Instagram with 417 Million followers
Selena Gomez
In CRM - what is the name for a telephone call?
Tell Call/ Refill Enc
What is the correct height for splash guards around sinks?
18"
This streaming service announced in 2025 that it surpassed 300 million subscribers worldwide, dominating the streaming market.
Netflix
What is Code Silver?
Active Shooter
This social media trend encourages people to recreate popular scenes, memes, or dances from movies, music videos, or TV shows.
Viral Challenge
Where is CRM located in EPIC?
Inbasket > My messages