How long have you been thinking about replacing your roof?
What made you decide to do it today?
What are the two transition questions
100
Set yourself us as the expert
What is the main goal of the inspection
100
Primary 5 - Installation, Secondary 4 - Company Story
What are the two steps of the presentation that attack need to know if you guys do good work? Primary and secondary.
100
Company story, Installation process, Product presentation
What are the three steps of the sales presentation make up the presentation.
100
Other than the deductible or us working this out with your insurance company, would there be any reason we couldn't get your claim filed?
What is give pre-close
200
To bring out the objection before they use it
What is the purpose of the transition questions
200
Drip edge, soffit, fascia
What is construction terms
200
Primary 2 -Inspection, Secondary 4 - Company Story
What are the two steps of the presentation that attack "check you out"
200
10.7 million
What is how many BBB complaints in 2007
200
After giving the pre-close. The customer says "no, it just comes down to price
What is a green light
300
Oh really, what make you say that?
If the customer says "We are not going to do it today"
What is your response?
300
Get a commitment, Give information, Give a reason to call
What are the three G's
300
Primary 4, Company Story, Secondary 1 -Warm up
What is are you local
300
96%
What is the % of businesses fail in the first two years
300
After asking the pre-close if the customer says "We need to get other estimates, How do you respond? What part of the sales system do you lack?
What is step 6 Primary, Step 5-secondary
400
Try to reschedule with the son or get the son involved over the phone.
If the customer says :We need to talk to our son first before we make a decision." What is your response?
400
Inspect attic, measure and price
What three things you should be doing while the customer is calling the reference list
400
Primary 1- Warm up, Secondary 7 - Pre-Close
What are the two steps of the presentation that attack I need to talk to my son.
400
If you select a contractor whose estimate is the same as or lower than our estimate, based upon the same scope of damages, we will pay based upon their estimate.
What is the State Farm Insurance cover page
400
If the customer gave you a positive pre-close and now they say they need to get more estimates or need to talk to their son what do we know? Which audible do we use?
What is 1,6,7
500
buy today, contract,
What is the objection getters.
500
Set yourself up as the expert , educate the customer, Ownership of the problem, Create Urgency, Sell reference list