Model for Change
Formula for Change Management Methodology
What is Quality * Acceptance= Effectiveness?
Document created to provide structure for clarity purpose, expectations and responsibilities
What is the charter?
Place items are to be held which will be addressed at a different meeting
What is a parking lot?
The person who guides the group through structured activities
Who is the facilitator?
A group of individuals who can either help or hurt your project move forward
Who are stakeholders?
In order to create a shared need this tool is used to frame the need for change
What is a Threat vs. Opportunity Matrix?
People who accept change early on
What are early adopters?
Is able to assist the team with breaking down barriers
Who is the sponsor?
Using a stakeholder analysis during this phase helps the team influence relationships and develop strategies
What is mobilize commitment?
Consist of 4 parts: Here is what the project is about, this is why it is important, here is what success looks like & this is what we need from you.
What is an elevator speech?
Rules on how to run a meeting, acceptable behavior, and how team members interact
What are ground rules?
The role which records ideas & next steps
Who is the scribe?
What is the first stage of Change Management?
What is Creating a Shared Need?
Used to identify key player, sources of resistance, & assists in developing problem solving strategies
What is a stakeholder analysis?
What is a list of bulleted items to be discussed during a meeting?
What is agenda?
Keeps track of discussion to allocate time to agenda items
Who is the time keeper?
Active listening, honoring the past, rewards/recognize early adopters
What are helping behaviors?
Technical, Political, & Cultural
What are types of resistance?
Not keeping stakeholders informed is an example of
What are Pitfalls
People who do not like change
Who are resistors?