SVG Culture
Power Tools
Medicare Supplement
Original Medicare
Wildcards
100

Complete this sentence: "We improve people's lives...."

What is "through work that matters"?

100

The CRM that agents use at SVG

What is Salesforce?

100

Medicare Supplement plans cover this percentage of Medicare costs.

What is 20%?

100

The term for Medicare Part A and Part B when they are combined

What is Original Medicare?

100

This method is used by SVG Sales Agents when faced with objections

What is the AIR Approach?

200

The definition of sales at Spring Venture Group

What is "Helping someone make a decision"?

200

This tool is used to house all agent resources as well as company newsletters

What is Treehouse?

200

These are the 3 key characteristics of Medicare Supplement plans.

What are No Networks, Guaranteed Renewable, and Standardized?

200

The Part B premium in 2025 for most beneficiaries 

What is $185?

200

This carrier will not accept underwritten clients if they take a medication for Afib

What is Aetna?

300

The 3 Values of Spring Venture Group

What is Accountability, Authenticity, and Innovation?

300

This tool CANNOT be used to quote or enroll a client into an Ancillary plan

What is Apotheca?

300

This benefit is not covered by Medicare Supplement if you are a Newly Eligible Beneficiary.

What is Part B Annual Deductible?

300

The Part A Deductible

What is $1,676?

300

This is the age range that awards Guaranteed Issue for an Aetna HIP plan in certain states

What is 64.5 - 67 years old?

400

The part of the Service Profit Chain that is driven by our agents.

What is Create Loyal Customers?
400

This carrier tool would be used to enroll a client into a Medicare Supplement, CI, HIP, or DVH plan.

What is Aetna Quote & Enroll?

400

The length of time a client has to use a GI Right if their Medigap plan ended through no fault of their own.

What is 63 calendar days from the date the coverage ends?

400

This is the average premium for a Part D plan in 2025

What is $36.78?

400

This President is known as the "Daddy of Medicare"

Who is Harry S. Truman?

500

On day two of training, these two words were highlighted heavily as the two most important words in the SVG Mission Statement.

What is Customers and People?

500

Agents would utilize this tool to quote Medicare Supplement plans if Apotheca is not available

What is CSG?

500

These are 3 benefits not covered by Plan N

What are Part B Coinsurance/Copays, Part B Annual Deductible, and Part B Excess Charges?

500

The number of days a beneficiary must be out of the hospital to begin a new Part A Benefit Period.

What is 60 days?
500

This level of NWFA benefits is associated with the NCD Value Plan.

What is Enhanced?

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