It's like a Manager Thing
This person is involved in the approval of every sale
General Manager, Assistant Manager
This is the person who purchases inventory
These are the delinquency standards
9, 6 and 3
This is they system used to determine who's next up in Sales
These people are Regional HR Managers
Bob Wade, Terry Dodson, Victoria Rucker, Alexis Odom
This is known as the Manager "Playbook" for their day
Master List
This is a method of a lot receiving inventory
Fulfillment (RO)
This is the purpose of a Personal Visit
Make contact with the customer
The lower this is the more likely a customer can afford payments
PTI
Associate Files
These are the moral compass of how our dealership are ran
Mission, Vision and Values
First Buy Process
All repossession agents must have this
Insurance and vetted through loss recovery
Every vehicle must have this in order for us to sell it.
Title
This is the form used to verify the right to work in the US
I9
This is the person who ultimately decides on any repossession
General Manager
Every vehicles must have this item displayed by law
Buyers Guide
These are the 2 types of repossession notices
AOC, NOIS
This is the down payment we should ask for on ever deal
15% of sales price
This determines the number of staff we have at a dealership
Customer Count
If there is a dirty car on the lot, who is responsible?
General Manager, Assistant Manager
This is the final step on the 15 step detail process
Manager Sign off
This is calculated monthly by taking 3% of accounts receivables
Account Loss
These are ways to better a deal
More money down, trade, seasonal payment, short term length
This is our Mission Statement
We strive to earn the repeat business of our customers by providing quality vehicles, affordable payment terms and excellent service