SALES
TERMINOLOGY
TERMINOLOGY
TAKING A CUSTOMER THAT BELONGS TO SOMEONE ELSE
WHAT IS A SKATE
THIS FEATURE KEEPS THE SPEED AND DISATNCE OF THE CAR IN FRONT OF YOU
WHAT IS ADVANCED CRUISE CONTROL
WHAT IS THE FIRST STEP IN THE SALES PROCESS
WHAT IS THE MEET AND GREET
THIS IS THE AVERAGE LEASE TERM
WHAT IS 36 MONTHS
END OF LEASE FEE
WHAT IS THE DISPOSITION FEE?
TOP SAFETY PICK FOR 2025 IN SMALL CARS
WHAT IS A HONDA CIVIC
WHAT IS PROSPECTING
THIS IS THE FINANCING COST OF A LEASE PAYMENT
A QUESTION YOU ASK EVERY CUSTOMER AFTER THE SALE
WHAT IS THE MAGIC QUESTION
WHAT TRIM LEVEL DOES NOT HAVE REMOTE START
THIS FORM IS REQUIRED FOR A CUSTOMER TO RECEIVE A REPAIR/ACCESSORY AFTER THE SALE
WHAT IS A WE OWE FORM
THE AMOUNT OWED AT THE END OF A LEASE TO BE ABLE TO PURCHASE THE VEHICLE
WHAT IS THE RESIDUAL VALUE
A VEHICLES ESTIMATED VALUE AT THE END OF LEASE
WHAT IS RESIDUAL VALUE
THIS FEATURE IS SPECIFIC TO THE PROLOGUE ELITE
WHAT IS SELF SEALING TIRES
THIS INSURES THAT ALL EFFORTS WHERE MADE TO GET A SALE
WHAT IS A MANAGER TO
WHAT IS THE ONLY THING DUE ON DELIVERY ON A LEASE
WHAT IS UPFRONT COSTS
THE PRICE OF THE VEHICLE BEING LEASED, INCLUDING DOWN PAYMENT OR TRADE VALUE
WHAT IS CAPITALIZED COST
WHAT IS REGENERATIVE BREAKING
THIS IS THE MOST MISSED STEP IN THE SALES PROCESS
WHAT IS THE SERVICE INTRODUCTION
MONEY DOWN ON A LEASE IS CONSIDERED WHAT
CAP COST REDUCTION