Flags
Ecommerce flag 5 in safer payments indicates what?
Response code 00 signifies what in safer payments?
Approved.
What is the general timeframe advised to stakeholders and customers for the card fraud dispute process?
6-8 weeks
A raw data mismatching OTP verified transaction also warrants what other type of block besides a card block and replacement?
Internet Banking
What do the POS Codes starting with 05 and 07 have in common?
Card present transaction.
Flag 7 in safer payments indicates what type of fraud?
Bin attack.
Response code 04 pickup card and 07 pickup card special conditions in safer payments signify what?
That the card is closed.
Chargeback rights are valid for how long?
120 days
What is the dispute threshold to write off fraud for VISA Disputes?
<$20.00
What do the POS codes 010, 011, and 012 signify?
Online Transaction
Flag 1 in Safer Payments indicates what type of fraud?
Counterfeit
A response code 14 in safer payments signifies what?
Wallet Provisioning.
Message Definition number 200 in safer payments for a transaction signifies what?
Payment via the EFTPOS platform.
What necessary attempt is needed from a fraud and scam analyst when actioning a digital wallet case dispute?
Basic duty of care conversation.
POS in safer payments 801/901 indicates what?
Magnetic stripe use.
Flag 6 in Safer Payments indicates what type of fraud?
Not received intercepted (NRI)
A do not honour response code sometimes indicates what?
Dormant account.
What is the maximum time a customer is allowed dispute an unauthorised card transaction?
6 years
What are the minimum risk/s from the fraud and scam matrix for a dispute to be referred to the response team?
1 high risks or 2 medium risks
POS Code 100 indicates what?
That the card was stored in an online wallet.
Flag 13 in Safer Payments indicates what type of fraud?
Civil Fraud
An n7 response code in safer payments indicates what?
Technical Outtage
The magnetic stripe on a visa debit card being used can signify that the card is cloned, what is the other issue it can also signify?
Damaged card
A cardinal bypass and false positive BIN attack both require which action?
Escalation to senior.
POS 80 & 81 both signify what?
ATM Transaction