Where
These are the 3 places that allow members to manage their debit and credit cards.
What are
-Personal
-Legacy
-Business Online Banking aka BOB
This is the earliest your card is shown online with
-Instant Issue
-New (Card Mailed)
-Lost/stolen (Card Mailed)
-Rush (Card Mailed)
What is same day
This is Financial Payment Apps (example Apple Pay, Google Wallet) accessed via computer or phone that stores card information for card-not-present (also card-on-file) transactions.
What are Digital Wallets
The card block feature should only be used as temporary feature
What is TRUE
Where would you guide a member in their personal/legacy banking to lock/unlock their debit/credit card?
Where is
my accounts < card management
How soon is a debit/credit card locked when using the lock/unlock feature in online banking?
What is INSTANTLY!!!!!
This is a Digital representation of a debit or credit card within Card Management. This includes the ability to see full card details (card number, expiration, CVC, etc) online.
What is Digital Card Issuance
Members can set alerts for all transactions or set alerts based on dollar amount, transaction type, merchant type, or location.
What is TRUE
Where might you guide a member with Business Online Banking to manage their debit/credit card?
Where is Account Management < Card Management
How long does it take for a debit card take to arrive when ordering via Mail?
What is 7-10 business days.
This is a great way for members to track when their card is used and can be a valuable fraud detection tool.
What are Alerts
MFA (Multi-Factor Authentication) is required to view full card number, expiration, and CVC code for Personal, Legacy, and Business Online Banking
What is FALSE. It is only available for Personal and Legacy.