Debit Card Basics
This type of card is linked to a checking account and can be used at ATMs and merchants.
What is a debit card?
A card whose whereabouts are unknown
What is a lost card?
A transaction made without the member's knowledge or authorization
What is a fraudulent transaction?
UW Credit Union's internal fraud monitoring team.
What is Fraud & Loss Prevention?
The monthly due date for UWCU credit card payments
What is the 21st of the month?
This number is the daily transaction limit for debit card purchases.
What is 25 transactions per day?
A card with unauthorized transactions or attempted unauthorized transactions.
What is a stolen card?
A transaction where the member authorized the payment but was deceived.
What is a scam transaction?
The external team that monitors Visa debit card fraud activity
What is Visa Fraud Prevention?(FALCON)
This card earns 0.75% base cash back on purchases
What is the Visa Rewards Credit Card?
This type of purchase allows a member to receive money back while shopping.
What is a debit purchase with cash back?
The first action that should be taken when a member reports a lost or stolen card.
What is cancel the card immediately?
The best question to determine if a transaction is fraud
What is "Did you provide your debit card information to this merchant to charge your account?"
The purpose code often associated with a Jackhammer fraud review
What is Fraud/Phishing?
This card earns 1.50% base cash back on purchases.
What is the Visa Signature Rewards Credit Card?
These transactions appear in Web Branch before they officially post.
What are pending authorizations?
This replacement method creates a new card number but keeps the same PIN.
What is cloning a card?
A member canceled a gym membership but continues getting charged. This type of dispute is generally considered this.
What is non-fraudulent?
These are the top three causes of debit card declines
What are insufficient funds, fraud blocks, and expired cards/incorrect PINs?
To earn bonus rewards, members must complete at least this many card transactions each month
What is 10 card transactions?
This account type can also be accessed using a debit card at an ATM.
What is a savings account?
Members can obtain an instant issue debit card at one of these locations
What is a branch?
Funds temporarily credited to a member while a dispute is investigated.
What is provisional credit?
This RLM area is a great place to review why a debit card was declined
What is the ATM/Debit Cards section?
These two requirements make up Everyday Banking Activities.
What are 10 card transactions and $250 in ACH activity?