Training day 2:1
What are some examples of Authorizations?
New
Duplicates
Increase
Decrease
Termination
The 90 days of inactivity report is run every...
Month
How to reset WS app?
Where do we run the 90-day Inactivity for the RCP's?
Monthly
Zero Utilization & Over hours report is run every...
Friday
This is where you would look to find the date an agency received an official authorization.
The bottom right of the authorization
When is it considered a redemption?
What tab in WellSky is used for additional resources?
Community Tab
Where do you send a completed sick leave form?
email Payroll
inlandpayroll@inlandrespite.com
Open Shifts Report is run...
Every Monday
Why do some authorizations have two rows?
Second row indicates mileage
What is the client inactivity escalation tier?
90-, 60-, and 30-day inactivity
Where can we review the Missing Punches/Shift Corrections?
Live View under the dashboard tab
When can we change the Billing Policy?
Increased in hours or termination
What report provides a missing signature?
Unsigned Care Logs Report
How do we file Authorization?
MM/YY – Title
MM/YY – Authorizations – Changes (Increases, Decreases, Terms, Duplicates)
Some ways to receive the initial termination notice?
Phone
Physical Authorization
RCP
How can we update a shift?
To update a shift, select the incomplete shift and go to Edit
What are is the current fiscal year?
7/1/2025 - 6/30/2026
Who proceeds with the Program Switch?
CC Responsibility- retrieve term authorization for current program and most recent IPP
IC Responsibility- Proceed with program change.
HJ0066
What is the 1st, 2nd, 3rd offense if continued over hours?
1 time offense- Notice to family and RCP
2-time offense- Notice to family & CSC and Notice to RCP & People Ops
3-time offense- Escalated Senior Care Coordinator and People Ops.
When do we review the WS care logs?
Every morning
What are the Temp Auth End/Start dates:
7/1/2026-11/30/2026
What are the compliance documents?
IPP/CDER, IPP Addendum, Parent Packet, RCP in home, Medical Waivers, Care needs Assessment/Home Safety Assessment, and authorizations and/or CSC email.