As of 9/7/2021 UHC no longer manages this plan, direct new requests to 877-295-0720
What is Student Resources Plan
This number can only be used one time, for one member every two weeks
What is a UHSS Passcode
This tool houses quick links to our daily tools
What is APRIL Tool
908867 & 908868
All Savers
These policy codes indicate a GEHA Elevate Plus plan
What are ISS, ISP & ISF
This All Savers plan does not have OON benefits
What is Choice (EPO/EP1)
This plan has retro review available for DOS until 12/31 of the following year
What is GEHA
This tool houses all our notes for ICUE documentation
What is Alternate Note Template
714081
What is APWU (American Postal Workers Union)
This plan has a coverage restriction of 450 miles
What is St. Louis Construction
This IPA is OON for UHS plans
What is 900
This plan uses the UHC Options PPO Network
What is Scott & White
This website is used for a few reasons, one being verifying some member eligibilities
What is UHSS Portal
X13021 & X13019
What is GEHA
What is Golden Rule
This policy uses Commercial PNL for code search only but has it's own Job Aid for exceptions and case creation instructions
What is HCA
These UHSS categories are always green on the Alliance PNL and the Generic PNL
What are Buy Ups
A caller is asking us to change info on an auth, what tool do we use
What is the Updating an Exisiting Case Job Aid
730152
What is HCA
This number is given for UHSS Transplant Resource Services
What is 888-936-7246
This WQ is used for Surest members in NM (New Mexico)
What is BINDOP/BINDIP
Outpatient Facility Surgery: *All Surgeries* preformed in an OPF place of service, including ASC and free-standing facilities require prior auth regardless of procedure code.
What is UHCW
This is where the BH Quick Intake Guide is located
What is the Intake Quick Reference Guide (BHSA Guide)
This plans group number usually begins with X0 or X1
UHSS
OH NO! You're stuck on a call, you can't find the info in your notes, don't PANIC. Reach out to this...
What is Team/Leadership Chat