Discharge Planning Basics
CMS Rules and Regulations
Fun Facts About Case Management
Leadership & Admin

Interdisciplinary Teamwork
100

This is the first step in discharge planning and helps determine the patient’s post-hospital needs.

What is the initial assessment?

100

CMS requires hospitals to provide this written notice to Medicare patients before discharge, informing them of their rights to appeal.

What is the Important Message from Medicare (IMM)?

100

This week in October is celebrated nationally to recognize the work of case managers.

What is National Case Management Week?

100

This person proudly refers to their Labrador as a “granddog,” showing that love for furry family members runs deep.

Who is Johanne?

100

This team member leads the patient’s medical care and makes the final decision on discharge readiness.

Who is the physician (or attending provider)?

200

Failure to arrange this Epic discharge milestone can contribute to readmissions and is often a CMS quality metric tracked after discharge.

What is the follow-up appointment?

200

This act, passed in 1986, requires hospitals to provide emergency medical screening and stabilizing treatment regardless of ability to pay.

What is EMTALA (Emergency Medical Treatment and Labor Act)?

200

This professional organization, founded in 1999, supports hospital and health system case managers through education, networking, and certification.

What is the American Case Management Association (ACMA)?

200

This person is crafty and enjoys using their Cricut.

Who is Robin?

200

This professional collaborates with care managers to ensure medication safety and provides patient education before discharge.

Who is the pharmacist?

300

Effective discharge planning requires engaging this group, who often provide transportation, medication support, and home safety oversight.

Who are the patient’s caregivers/family?

300

During discharge planning, CMS requires that patients and families be given this when selecting post-acute care providers.

What is patient choice of providers?

300

Hospital case management programs began gaining traction in the U.S. during this decade, partly to address rising healthcare costs and length of stay.

What are the 1980s?

300

This person has known her spouse since the 8th grade.

Who is Lisa?

300

This discipline focuses on helping patients regain mobility and independence, often providing recommendations for safe discharge planning.

What is physical therapy?

400

This term describes when a patient’s discharge is delayed because community services, placement, or support are not yet available.

What is an avoidable day (or discharge delay)?

400

Hospitals must ensure that discharge planning includes an evaluation of the patient’s medical needs, functional status, and these social elements that impact safe discharge.

What are social determinants of health?

400

One of the primary goals of hospital case management is to reduce this costly occurrence, often measured within 30 days of discharge.

What is hospital readmission?

400

This person was dropped off at the front door of a kindergarten in Rio de Janeiro wearing a little plaid school uniform, learning Portuguese by immersion.

Who is Rebecca?

400

This role assists patients and families with psychosocial needs, community resources, and navigating post-discharge support systems.

Who is the social worker?

500

If a Medicare patient disagrees with their discharge, they have the right to request this process, which delays discharge until a review is completed.

What is a Medicare appeal (or Quality Improvement Organization appeal)?

500

Under CMS Conditions of Participation, hospitals must have this type of written plan that outlines how discharge planning will be conducted and monitored.

What is a hospital-wide discharge planning policy and procedure?

500

This credential, offered by ACMA, demonstrates specialized knowledge in hospital case management.

What is the ACM (Accredited Case Manager) certification?

500

While living in Italy during a military assignment, they almost fell into Mt. Etna, one of the world’s most active volcanoes.

Who is Shelley?

500

This process brings together physicians, nurses, care managers, therapists, pharmacists, and others to align goals and create a safe discharge plan.

What is multidisciplinary rounds?

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