Support Departments
This person is the Corporate Compliance Officer.
Who is Lauren Albaroni?
This is the name of the electronic health record (EHR) we use.
What is CX360 and/or Core?
This is where you go for internal communication, including updates, policies, and forms.
What is The Source?
SLMS stands for...
What is the Statewide Learning Management System?
The template for documenting billable services includes these 3 words/categories.
What is Summary, Impact, Plan (SIP)?
This department's focus is orientation and training.
What is CCANY Institute for Learning and Development?
This is the app you use for requesting time off.
What is Paycom?
This program includes a calendar you can use to help with time management, such as tracking due dates and appointments.
What is Microsoft Outlook?
This is how often DDP-2's are completed.
What is every 2 years or when the Member's needs change significantly?
These are the people required to attend the annual Life Plan meeting in person.
Who are the Member and the Care Manager?
This department supports members with eligibility and enrollment.
What is Care Connection?
This program is the only program used to conduct telehealth visits with members.
What is Microsoft Teams?
You can use this resource to find services and providers. Members and their families can use it too!
What is the Community Resource Tool (CRT)?
Care Managers have this many days to finalize the life plan after a Life Plan meeting.
What is 45 days?
This is how often LCED’s are completed.
What is every 11 months?
This department receives all new/updated consent forms.
What is Health Information Management (HIM)?
This program a secure texting platform.
What is Backline?
This free resource is available to employees for a variety of things, including short term counseling.
What is the Employee Assistance Program (EAP)?
This person is the HIPAA Privacy Officer and must be contacted if you have to call CPS or APS to report abuse and/or neglect.
Who is Glenda Criss?
This assessment is completed 2-6 weeks prior to the annual life plan for members receiving Health Home Care Management.
What is the Personalized Assessment Tool for Health Services (PATHS)?
This department assists care management with understanding complex behavioral and medical needs.
What is the Clinical department?
This type of notification may come through when a member is admitted to the hospital.
What is a Regional Health Information Organization (RHIO) alert?
Bernard Carabello was part of the group responsible for creating this not-for-profit organization.
What is the Self-Advocacy Association of New York State (SANYS)?
Care Managers have this long to review a completed CAS/CANS with the member and their family/representative.
What is within 30 days?
This is the assessment used by OPWDD to determine tiers.
What is the DDP-2?