Hard vs Soft Skills
What type of skill is dependability — hard or soft?
Soft skill
Which step of the Job Journey involves searching online or networking?
Finding job openings
What document summarizes your experience and qualifications?
Résumé
What is one sign of respectful communication?
Eye contact, listening, polite tone
You show up on time every day. What soft skill are you showing?
Reliability / Responsibility
What type of skill is CPR certification — hard or soft?
Hard skill
In which step do you create a résumé?
Filling out applications / Applying
Which is more official — application or résumé?
Application
What should you do when receiving feedback at work?
Listen, learn, improve
A customer gets frustrated. What soft skill should you use?
Problem-solving / Communication
Explain the difference between a hard skill and a soft skill.
Hard = learned & measurable; Soft = personality & behavior
What is the purpose of a job interview?
Show skills, personality, professionalism
What does it mean to tailor your résumé?
Adjust for specific job
Why does attitude matter in the workplace?
Impacts relationships + job success
A co-worker refuses to help. What should you do professionally?
Communicate, help anyway, or ask supervisor
Why do employers care about soft skills more than ever?
Helps teamwork, attitude, workplace success
What does a professional follow-up message show the employer?
Interest, responsibility, initiative
What should you ALWAYS do before submitting an application?
Proofread for errors
Give one example of unprofessional communication.
Interrupting, texting in interview, rude language
You lack experience but want a job — what can still help you get hired?
Soft skills, school/volunteer experience
Name 2 hard skills and 2 soft skills someone might put on their résumé.
Ex: Hard: coding, cooking; Soft: teamwork, communication
Name ALL steps in The Job Journey in correct order.
Find jobs → Apply → Resume → Interview → Follow-up
Give 3 things you should never include on a résumé.
Slang, false info, unrelated/oversharing personal data
In an interview, how can body language affect your chances?
Shows confidence, engagement, respect
Describe how you would handle making a mistake on the job.
Admit, correct, learn, follow up