Resumes &
Cover Letters
Cover Letters
What is the purpose of a cover letter?
To introduce yourself and explain why you are a good fit for the job.
What should you wear to a job interview?
Professional or business casual attire.
What should you do if you're running late to work?
Call your employer and let them know.
What is the best way to start a professional email?
"Dear [Name]" or "Hello [Name]".
If you’re given a task with unclear instructions, what should you do first?
Ask for clarification before proceeding.
Name two things that should always be included in a resume.
Contact information and work experience.
Name one common interview question.
"Tell me about yourself.", "Why do you want to work here?", "Where do you see yourself in 5 years?"
True or False: It’s acceptable to use your phone for personal use during work hours.
False, unless permitted by the employer.
What should you do if you receive negative feedback at work?
Listen, stay professional, and use it as a learning opportunity.
True or False: Employers value employees who can solve problems independently.
True.
rue or False: You should include every job you've ever had on your resume.
False, only relevant experience should be included.
What is a "STAR" response, and why is it useful?
Situation, Task, Action, Result;
It helps structure answers to behavioral questions.
If you have a conflict with a coworker, what is the best first step?
Address the issue professionally and respectfully.
Give an example of professional body language during a meeting.
Sitting up straight, making eye contact, nodding when appropriate.
What is the first step in resolving a customer complaint?
Listen carefully and acknowledge their concerns.
What is the ideal length for a high school student's resume?
One page.
Name two things you should do after an interview.
Send a thank-you email and reflect on how you did.
What does it mean to "network" in the workplace?
Building professional relationships that can help your career.
True or False: Using emojis in work emails is always acceptable.
False, unless the workplace culture allows it.
You notice a safety hazard at work. What should you do?
Report it to a supervisor immediately.
Give an example of a strong action verb to start a resume bullet point.
"Managed," "Designed," "Created,"
True or False: It is okay to talk negatively about a past employer in an interview.
False.
Why is time management important in the workplace?
It helps meet deadlines, reduces stress, and increases productivity.
If you are unsure how to complete a task at work, what should you do?
Ask a supervisor or colleague for clarification.
What does the term "initiative" mean in the workplace?
Taking action without being asked and going beyond basic responsibilities.