STYLIST SUCCESS
How many steps are there in the Stylist success program?
7
say one opened ended question and one closed
.
Two of the most important things to consider when opening a salon is demographics and ...
location
using your own words to summarize what a client said
paraphasing
Finally, you have reached a point in your career where appointment book is filled. Sadly, you still have the occasional call from a Guest cancelling an appointment. What is the best way to utilize this newly freed up time?
utilize your cancellation list to fill the spot with a Guest
T or F
Is
"Sign an agreement" one of the Success Program steps ?
False
When should you ask your guest to rebook?
In the chair
This type of business is owned by two or more
Partnership
What is a written summary of your eduction and work experience?
Resume
Your first interview is finishing and the manager asks you what questions you have. You are thinking that you might like to be a salon manager in the future. What type of question would you ask?
what long-term advancement opportunities are available to me?
which is these should you consider whrn making a budget
goals-past job history-how to get more income
goals-how to get more income
a salon offer 50% commission based on the service revenue that you generate. What information will you use to calculate your weekly pay rate?
total service dollars you brought in for the week
What are consumption supplies?
Supplies used in daily business operation
Which can you not discuss at an interview?
Training - job expectations - first day off
First day off
During a salon team meeting, the salon manager asks for ideas of ways to reach out to Guests who have not visited the salon in the past six months. Which of the following would you suggest?
send or email professional ‘miss you cards’ which contain an incentive to return
name 3 things that should be included on your resume
name-previous employment-education
Principles that guide your professional behavior are called:
Ethics
What is it called when you maintain and organize all business records ?
Record keeping
Which of these can you legally ask on an interview?
Age-married-nationality-are you at least 18
Mila’s prom is in three hours. She does not have a photo and has not been very talkative about what she wants her hair to look like. How should you proceed in this situation?
ask open-ended questions about her dress and the way she likes to wear her hair.
Name 3 ways to make a great impression
hygiene image station
Marketing is defined as 3 different types of communications...what are they?
Written
Verbal
Visual
A plan that describes the current or projected future of your business is called a :
Business plan
Summarizing what someone says in your own words is called ...
Paraphrasing
Your first Guest was 10 minutes late for their appointment; as a result you have been running behind all day and did not eat lunch. Towards the end of the day you have 3 more Guests waiting and you are feeling anxious, cranky, light-headed and just overall not like yourself. What could you be experiencing?
the physical and psychological effects of stress and hunger