Resumes
What is the purpose of a resume?
to show a potential employer your skills and experience
Name one question that an interviewer should not ask you.
marital status, age, are you planning on having children, nationality
In her workplace, Lorraine has a problem with a co-worker invading her personal space. Which of the following is the best way for Lorraine to show good self advocacy skills?
a) Quit her job
b) Yell at her co-worker
c) Calmly explain to her co-worker that he or she is invading her space
d) Cry to her boss
c) Calmly explain to her co-worker that he or she is invading her space
. What are characteristics of a good employee?:
a) Positive attitude
b) Teamwork
c) Enthusiasm
d) All of the above
d) All of the above
If your boss sends you a memo on appropriate attire, this is an example of:
a) non-verbal communication
b) verbal communication
c) written communication
d) body language
c) written communication
There are 2 format types for resumes. Which type is usually typed on a computer and uploaded or emailed to the potential employer?
Electronic resume
If you don't know the answer to an interview question, the proper response is...
I'm not sure, but I can find out and get back to you.
9. If a customer complains about a product that doesn’t work, you should:
a) tell them it can’t be replaced
b) offer a new product or a refund
c) try to fix the product yourself
d) refer the customer to another store
b) offer a new product or a refund
. Some examples of time management include:
a) Using your time wisely
b) Completing your work on time
c) Determining how much time you need to complete a task
d) All of the above
d) All of the above
When a person maintains eye contact with another person, this is an example of:
a) verbal communication
b) active listening
c) written communication
d) non-verbal communication
d) non-verbal communication
Which of these categories does not belong on resume?:
a) Education
b) Employment history
c) My Facebook information
d) References
C) My Facebook Information
When preparing for an interview you should:
a) Call the employer first and ask all of your questions
b) Wear comfortable clothes
c) Be prepared and dressed well
d) Find out when your lunch break is
C) be prepared and well dressed
. Which of the following is a reasonable accommodation that could be used in the workplace?
a) Moving all desks against the wall for an employee in a wheelchair
b) Installing a screen reader on a computer for a blind employee
c) Giving more responsibilities to an able bodied employee to cover for an employee with a
disability
d) Taking 8 or 9 breaks a day because an employee is tired
b) Installing a screen reader on a computer for a blind employee
. All of these are examples of Personal Protection Equipment except:
a) Mask
b) Winter coat
c) Shoes
d) Safety goggles
b) Winter coat
The persistence in doing something despite a difficulty in achieving success is:
a) perseverance
b) initiative
c) resilience
d) problem solving
a) perseverance
What is the purpose of keywords in your resume?
Resume keywords and phrases are specific abilities, skills, expertise and traits recruiters and hiring managers look for in a candidate.
Before your interview, you need to be familiar with the job cluster you want to work in. Each of these are career clusters except:
a) Dog walker
b) Hospitality and Tourism
c) Finance
d) Architecture
a) Dog walker
In the workplace, a type of deduction on your paycheck might be:
a) Social Security
b) property tax
c) sales tax
d) vehicle registration
a) Social Security
Whose job is it to provide training related to safety in the workplace?
employer
. The amount of money you spend on entertainment is an example of a:
a) fixed expense
b) raised expense
c) invisible expense
d) variable expense
d) variable expense
Resumes that are submitted electronically are typically run through an ATS. What does ATS mean?
a. All Tracking System
b. Applicant Tally System
c. Applicant Tracking System
d. Application Trading System
Applicant Tracking System
What should you research before an interview?
the company, how long it takes to get there, how people dress, read the informational literature provided
10. Gross pay – deductions = ________________.
a) no money
b) an expense
c) net pay
d) taxes
c) net pay
What does OSHA stand for?:
a) Occupational Safety and Health Administration
b) Open Shoe Hazards
c) Open State Haul
d) Organized Safety Hazards
a) Occupational Safety and Health Administration
12. The American Disabilities Act was enacted in:
a) 1979
b) 1990
c) 1992
d) 1985
b) 1990