Business Etiquette
Professionalism
Competence
Conscientiousness
100

Whats Business Etiquette?

Behaviors that are appropriate in a professional setting.

100

What are the 8 characteristics of Professionalism?

Reliability, Punctuality, Respect, Integrity, Communication, Accountability, and Appearance. 

100

What is Competence? 

Having the ability to know how to do something and do it well. 

100

What is conscientiousness?  

Being focused and reliable (finishing what you had started without being distracted.) 

200

Why is Business Etiquette important? 

It shows respect for others, enhances communication, and builds strong relationships with colleagues and clients. 
200

Why is Professionalism important ?

It shows others that you are reliable, trustworthy, and dedicated to work. 

200

Why is Competence important? 

It demonstrates your ability to perform tasks and accomplish responsibilities. 

200

Why is Conscientiousness important? 

It shows your commitment to excellence and reliability.  

300

What is the appropriate way to handle conflicts or disagreements in a professional setting? 

Approach them with open communication, listen actively, express your own thoughts and concerns respectfully, focus on finding a resolution. 

300

How can I improve my Professionalism in the workplace? 

Focus on clear communication, time management, adaptability, professional appearance, Accountability, continuous learning, and respectful behavior. 

300

How can I develop and improve my professional skills and knowledge? 

Collaborate and Observe Collaborating with others 

300

What are some ways for setting and achieving goals with a conscientious mindset? 

Be organized and Plan out steps, and do those steps little by little each day. 

400

How can one handle business introductions and greetings? 

Offer a firm handshake, maintain eye contact, Introduce yourself clearly, Use appropriate names, Be attentive and engaged , and respect personal space. 

400

What are some ways to build and maintain professional relationships with clients or customers? 

Being responsive, attentive, reliable, and providing good customer service. 

400

How can I demonstrate my competence to others? 

Communicate effectively, Be prepared , Learn,  and support.

400

How can I maintain Consistency? 

Set your goals, Learn how to prioritize, Limit your distractions, and be patient. 

500

What are some common Business Etiquette practices during meetings? 

Come prepared, Be punctual, Listen actively, Speak respectfully, Participate, follow meeting protocols, show appreciation. 

500

What are some strategies for managing conflicts professionally? 

Address the problem respectfully, manage your emotions , show empathy, actively listen, and avoid criticism.  
500

What are some strategies for continuous learning and professional development? 

Set clear goals, stay adaptable, collaborate and share knowledge, and make time for learning. 

500

How can I maintain Consistency?

Setting goals and achieving those goals, and once you achieve those goals, keep setting up more & new goals. 

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