YES or NO?
Soft Skills in the Workplace
DEFINITIONS
Work-Life
Scenarios
Scenarios
Hygiene
101
101
100
If I hear back from an employer, should I tell my Career Coach?
YES!!
100
"the ability to work collaboratively with others to achieve a common goal."
TEAMWORK
100
What is a resume?
a formal document that displays an individual's professional background and relevant skills
100
I'm feeling under the weather, but am scheduled to work. What should I do?
Call your manager and let them know that you're not feeling well and won't make it!
AVOID NO CALL, NO SHOWS.
100
How to achieve good oral hygiene
Thoroughly brush your teeth/tongue and floss at the beginning AND end of your day!
200
Are jeans, open-toed shoes, and/or a hoodie acceptable attire for a job interview?
Absolutely NOT.
200
"the ability to meet deadlines; involves planning, prioritization and organization."
TIME MANAGEMENT
200
What is networking?
the process of making connections and building relationships. These connections can provide you with advice and contacts, which can help you make informed career decisions
200
It's a busy work day and I'm feeling very overwhelmed. I should...
Self-Advocacy!
Ask your manager if it would be okay to step away for a few minutes to get fresh air or a drink of water.
200
How to practice good body hygiene and combat body odor
Showering daily using SOAP, HOT WATER, and a WASHCLOTH. Afterwards, using products like BODY LOTION, DEODORANT, and PERFUME/COLOGNE to stay fresh all day.
300
Should I include my volunteer experience on my resume?
Yes :)
300
"the ability to adjust to change and new situations with ease"
ADAPTABILITY
300
What is a cover letter?
a one-page document that introduces you to the hiring manager, expands upon the information in your resume and explains why you're an excellent fit for the role
300
My co-workers are gossipping. I should...
DON'T join in.
You can offer a solution, change the topic, or walk away!
300
What is common practice while getting dressed?
Clothes (t-shirts, undershirt, pants, etc.) AND undergarments (underwear, socks, etc.) should be changed DAILY!
Dirty clothes carry sweat and odors!
400
Do I have to ask before using someone as a reference?
YES.
400
"the ability to understand and relate to others' emotions and experiences; involves active listening, showing compassion, and being able to put oneself in others' shoes"
EMPATHY
400
What is an internship?
Internships are short-term opportunities to gain entry-level work experience. Interns usually work alongside a specific team within a company, learning from seasoned professionals and trying out different aspects of the job.
400
A customer is upset about having to wait in a long line. I should?
Validate their feelings/concerns and solve the problem as fast as possible!
400
How to properly manage your hair
Wash your hair AS OFTEN AS NEEDED. Make sure to prioritize BRUSHING/COMBING THROUGH YOUR HAIR to avoid knots/tangles. Add products to style or add moisture.
500
During a job interview, should you ask about how much money you will make?
NO.
500
"the ability to articulate your thoughts and ideas clearly and concisely in written or verbal form."
COMMUNICATION
500
What is a reference?
a person to whom one refers for testimony as to one's character, abilities, etc.
500
My family and I are planning to go on vacation in the summer, and I'll need some time off from work. What should I do?
Request time-off in advanced so that your employer can have enough time to find coverage while you're away.
500
How to properly wash your hands
Make sure to wash your hands using SOAP and HOT WATER. Make sure that your FINGERNAILS are CLEAN and TRIMMED.