Contact
Dress Code
Clocking In/Out
Daily Care Tasks
Call Ins
100

A device that allows for calls, texts and emails.

What is a cell phone?

100

Specialized uniforms, typically consisting of a top and pants, worn by healthcare professionals, designed for comfort, ease of movement, and easy cleaning.

What are scrubs?

100

Clocking in and out must be done at this specific location.

What is the clients home?

100

This is the act of helping someone with personal hygiene, such as bathing, brushing teeth, or grooming. The primary reason we are in the clients home.

What is personal care?

100

The first call that needs to happen if you cannot make a scheduled shift.

What is call the office?

200

A message sent to and from and electronic mail system.

What is Email?

200

Small attachable object with pertinent information of specific person, usually including a photo.

What is ID Badge?

200

Falsely claiming completion of tasks, claiming incorrect hours, or stating your incorrect location.

What is fraud?

200

The act of preparing nutritious snack and meals, reheating food, opening containers to assist client in maintaining nutrition needs.

What is meal prep?

200

A physician written excuse or permission to return to work.

What is a doctors note?

300

A verbal message that is recorded when a person doesn't answer their phone.

What is voicemail.

300

Footwear where the entire toe area is covered by the shoe material.

What are closed toe shoes?

300

A set of specific dates and times set by the aide coordinator that ensures clients needs are being met.

What is a schedule?

300

This type of care focuses on helping individuals with ACTIVITIES like dressing, feeding, and mobility.

What are ADLs? (Activities of Daily Living)

300
When the CG or client need to make a change to the schedule, they should notify the office...

What is as soon as immediately?

400

Who does the caregiver need to stay in communication with while working scheduled hours.

What is the aide coordinator/office?

400

Showering, brushing teeth, wearing deodorant and clean scrubs.

What is good hygiene?

400

A notation made at the end of each shift with a general remark on the the day was for the client.

What is a daily comment?

400

This is an essential routine to help someone with limited mobility avoid pressure sores.

What is repositioning every two hours?

400

Changes to a schedule should be done through who?

What is the aide coordinator/office?

500

A reasonable amount of time between the office attempting to contact a caregiver, if the CG is unable to answer at a specific moment, and the CG returning call/text/email.

What is as soon as possible?

500
Going to work in proper uniform, respecting personal boundaries, behaving in a professional manner at all times.

What is professionalism?

500

The client and only the client must do this to validate the completed tasks.

What is sign the care log?

500

Caregivers often need to manage and record these for health professionals, especially when monitoring chronic conditions.

What are health records or daily logs?

500

This must be done prior to any change is schedule, adjustment in hours, working over scheduled time, leaving early.

What is calling the aide coordinator/office in advance?

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