Caregiver Compliance🔒
These certifications and documents must be kept current to remain compliant.
CPR certification, TB test, Driver's License
These protective items are required under universal precautions, which state that all blood and potentially infectious materials must be treated as contaminated.
What is the proper way to call out of a daytime shift?
At LEAST 4 hours before start of shift. Call Office. Texting is UNACCEPTABLE
Can a caregiver lend or borrow money from a client?
No, this violates professional boundaries.
True or false: Sudden confusion or a rapid change in behavior should be reported because it may be caused by something other than dementia.
True
A client asks you to help fix their TV by unplugging cords and moving furniture. What is the compliant response?
Decline tasks that involve heavy lifting or unsafe activities
These two bloodborne diseases are the most widely recognized, and exposure to them can occur in many jobs—not just among doctors and nurses.
HIV/AIDS and Hepatitis B (HBV)
What are acceptable shoes to wear on shift?
Should a caregiver talk about personal or financial problems with a client?
No — sharing personal issues crosses professional boundaries and can make both the client and caregiver uncomfortable.
What is the term for when a person with dementia becomes agitated in the late afternoon or evening?
Sundowning
At the end of your shift, a family member says, "Don't worry about charting today—we'll tell the office what happened." You should...
Complete the charting yourself
This strict workplace rule prohibits eating, drinking, or smoking anywhere there is a potential for exposure to bloodborne pathogens.
Maintaining a no‑food, no‑drink, no‑smoking zone
When is it acceptable to be on your phone in the home?
Clocking in/out, charting for your shift, calling the office with questions/concerns.
A client insists you take home a bag of groceries because “they have too much.” What should you do?
Politely decline the offer — accepting items violates boundaries and may take away food the client or family needs.
A client says, “I need to go home,” while sitting in their own house. What is the best caregiver response?
What is acknowledge the feeling and provide reassurance (“You miss home. Tell me about it.”)?
You notice the client’s daughter taking money from the client’s wallet. What should you do?
Report the suspicion to the office — caregivers are mandated reporters for potential elder abuse.
Contaminated items and regulated waste—such as sharps—must be placed in secure containers marked with these labels, ensuring proper disposal.
Biohazard labels
What is the proper way to request time off?
Give the office 2 weeks notice prior to requested dates.
Can a caregiver eat their own meal while the client is eating?
Yes — if the client invites them to join, a caregiver may eat with the client. Sharing a meal can be a positive moment of companionship, as long as it doesn’t take away from the client’s food and the caregiver maintains professional boundaries.
These two cognitive functions are commonly affected by dementia, which is why arguing is often ineffective.
Reasoning and memory
What medication tasks can a caregiver assist with, and what must they avoid?
Caregivers may remind clients, open packaging, or observe medication being taken — but they cannot administer, measure, or decide doses.
After a possible exposure incident, employees must report it to the Griswold Home Care Office, and employers are required to provide this type of training both initially and annually.
Bloodborne pathogen training
Out of the following, what observations should be reported to the office immediately: Changes in behavior and memory, client is having a "bad" dementia day, changes to skin integrity, client declined a shower
Changes in behavior and memory & changes to skin integrity
A caregiver is frustrated with the office about a schedule issue. How should they handle it?
Stay respectful, communicate calmly, and remember that office staff are supporting multiple caregivers and clients at the same time.
A caregiver notices a client is speaking much more quietly than usual. This doesn't necessarily mean they are upset—it may be caused by this disease.
Parkinson's disease