Communication
These are ways that you collaborate with other team members.
CIRU & DRP: What are Team Goal, Team Meetings, multi-disciplinary assessments, Schedule coordination?
Current functional outcomes being collected for this program.
What are: WeeFIM, Medtel, Quality board in conference room.
Ways in which patient behavioral issues are managed
What are: pediatric psych consult, behavioral plan, CPI, restraints, Agitated Behavior Scale?
Ways that a person served gives input into plan of care.
What are Team goals, Goal setting, participation in family conference, participate in rounding with medical team, participation in therapy sessions, equipment recommendations?
Ways in which a new staff members learns job duties
What are: NEO, PCPO, Initial Competency, Self-competency assessment, Orientation checklist, Equipment checklist, Preceptor Checkoff, Competency Assessments?
These are ways that a patient's change in status is communicated to other team members.
CIRU: What is SPI time, 8:30 meeting, Therapy Rounding Report, Team meeting, Kardex/Sticky Notes; DRP: AM meeting, Team meeting, Patient notebook?
Ways we receive feedback from persons served?
Caregiver Satisfaction Survey, Patient Satisfaction Survey (done at d/c by Jada), Medtel 3 months post discharge
What are ways to manage aggressive family member.
What are: family behavioral plan, consult SW, code purple, Patient Family Experience involvement?
The process for providing education to persons served
Determine who is being educated, complete LNA, provide education using method from LNA, document education in EPIC, discuss any barriers with appropriate team members
Opportunities for ongoing learning?
What are: competencies, specialty skills, continuing education, in-services, Round Tables?
Steps that are part of the discharge process.
What are Education throughout LOS, Home evaluation, Tour of DRP as appropriate, Complete multidisciplinary assessment with recommendations, Training?
Quality information and outcome information is summarized on this document.
What is the monthly scorecard?
Response to a fire
What is CIRU: RACE. PASS. Evacuation: horizontal first (know your fire doors), then vertical using stairwell by Activity Room. DRP Evacuation?
Persons Served refers to these.
Who are patients and caregivers?
Ways that you provide input into educational opportunities?
What are: CE interest survey, request CE courses (internal and external), complete survey after course
Ways you provide input into decision making.
What is: Shared Leadership, Continuing Education survey, Equipment requests, Staff Meetings, Staff Engagement Survey, Various department committees/projects, Open door policy?
Current PI initiatives being done for this program.
Where are: CIRU: Falls initiative, Resource nurse, caregiver checklist, disorders of consciousness workgroup, Admission and discharge navigator changes; DRP: Family Experience?
Tool for reporting a critical incident.
What is ONS?
Ways in which cultural diversity is addressed
What are Interpreter services (in person, video Ipad, phone); part of Chaplain and SW assessment, respecting prayer times and dietary needs, identify opportunities for improved cultural diversity awareness through a CIRU/DRP Cultural Diversity Plan?
A tool used to guide treatment planning and education for patients with SCI.
What is the SCI pathway?
The complaint procedures available to persons served.
What is: share concerns with charge nurse, physicians, management, Patient Rep, file a formal complaint, contact Joint Commission or CMS?
HAC is defined as…Examples are…
What is a Hospital Acquired Condition? What are VAP, PIVI, CLABSI, CAUTI, Adverse Drug Event (ADE)
The name of the binder in which families should record health information.
What is the personal health profile?
The ways that the person served is made aware of their rights.
What is the Patient Bill of Rights in each patient's room.
Ways that you are made aware of opportunities for career advancement:
What are Levels program, CAN (for nursing), Staff Meeting Vacancies?