Under The Hood
This month is known as "Customer Service Month"
What is December?
This is the place to recognize your fellow associates for a job well done. Boost it please!
What is Achievers?
According to U.S News and World- this is the safest car of 2024. Sweden is more than just IKEA
What is the Volvo V90?
This purchasing associate started his CarMax career in Glencoe at 18 and has been here for over a decade!
Who is Ray?
This is the date that open enrollment starts
What is January 6th?
This is the name of the extended service plan we sell. Don't call it a warranty!
What is MaxCare?
This is the name of the Electric Cadillac SUV- no need to sing it.
What is the Lyriq
This associate moonlights here at CarMax and spends his day working at a hospital
Who is Rodrigo?
This is the name of one of the associates sitting next to Bill Nash
Who is Newberry or Haire
This is a way you can describe a good customer experience here at CarMax.
What is iconic?
This is the luxury counterpart of Nissan- Buzz Lightyear would probably drive one.
What is Infiniti?
This associate in the business office held a 100% Wheels and Bows leaderboard for most of the year
Who is Marcina?
This is where you will find the new Title Inquiry System
What is Order Builder Hub?
This is how you can describe all of CarMax's pricing- no exceptions!
What is "No Haggle"
According to MotorOne- this "Built Tough" vehicle was the best selling of 2024 (so far) and has been for 40 years.
What is the Ford F-Series
This associate put their name in the running for their local elections
Who is John Boyk
This is the new name of our current Employee Assistance Program
What is Spring Health?
This was the catchy acronym used in a commercial run with Andy Daly to describe our flexible appraisal purchases.
What is WBYCEIYDBO?
This classic Ford nameplate from the 1960s was revived for a new electric crossover this year- makes me want a juice pouch!
What is the Ford Capri?
This manager started in Hillside and worked his way through 3 positions since coming to Glencoe
Who is Angel?