Corporate Lingo
Shout out to CarMax Tyler, a shining example of this type of store - not to be confused with a Traditional location.
What is Cross Functional?
It's this term for MaxCare, sometimes abbreviated to 'OESP'.
What is an Optional Extended Service Plan?
We're all in agreement that Honda makes a great car with this model, a classic midsize that practically drives itself off the lot.
What is an Accord?
Wanna drive? First you'll need one of these - make sure your name is spelled correctly, and don't smile for the picture!
What is a driver's license?
This was a great year for the world, as it resulted in the birth of both CarMax and yours truly.
What is 1993?
Whether proficient or not, it's valuable to look out for these, which can give you insight into your performance in a specific area of business.
What is an observation?
Many customers will fill out a pre-qualification early, allowing them access to this benefit known as 'FBS'.
What is Finance Based Shopping?
Love 'em or hate 'em, it must be said that this boxy Kia model certainly speaks to some peoples' spirits.
What is a Soul?
Wanna drive? Make sure the car you pick has good gas mileage, like these types of sedans such as the Corolla.
What is a compact?
CarMax's legacy stretches back across the nation to this city, the capital of Virginia and the location of the first CarMax store!
What is Richmond?
The method by which we determine financing options is by completing a 'VSA', also known as this.
What is a Vehicle Specific Application?
This old-school muscle car remains a modern classic, and is the Ford model that has been the longest in production since 1964. Talk about some serious horsepower!
What is a Mustang?
Wanna drive? Sounds fun! Just make sure you're keeping an eye on your vehicle registration, which has to be renewed this often.
What is annually?
Not many people may know it, but CarMax originally started as a subsidiary of this now-defunct electronics brand.
What is Circuit City?
If a Driver approached your desk to help seal the deal, they may be performing this kind of 'activity'.
What is an Influence Activity?
Our recall reports are provided by the service known as 'NHTSA' - you'll need you to verify you're not a robot to get this one!
What is the National Highway Traffic Safety Administration?
These Toyota models may be discontinued, but they're no myth or legend - their comfort and luxury was appropriately succeeded by the newer Crown series.
What is an Avalon?
Wanna drive? You can for up to this many days, and CarMax will still let you return the vehicle anytime in that period!
What is ten days?
This was a banner year for CarMax, as it was the first year the company appeared in the Forbes '100 Best Companies to Work For', a list we've stayed on ever since!
What is 2005?
This is the database that allows the DMV to review titles, and is typically shortened to 'NMVTIS'.
What is National Motor Vehicle Title Information System?
More like Iconic! This electric Hyundai model may not be as popular as its competitors, but there's something to be said for its uniqueness.
What is an Ioniq?
Wanna drive? I'll be right there with you, as we go together on this particular type of test drive!
What is an Accompanied Test Drive?
New CEO Keith Barr joins the CarMax team after a long stint with this hospitality company, often abbreviated to 'IHG'.
What is InterContinental Hotels Group?