Customers
Sales Paperwork
Test Drives
Appraisal Only Paperwork
Trivia
100
They must go to PennDOT and get a new License to update address. The cannot update online.
What is: Customers who hold a CDL license.
100
We can collect sales tax for which states?
What are Maryland, Delaware and New Jersey?
100
The maximum amount of time allowed for a Test Drive Alone.
What is 20 minutes?
100
This document is absolutely needed to purchase a vehicle with no pay-off.
What is the vehicle title?
100
The total number of cars we need sell to earn our next Steak Cookout.
What is 221?
200
A customer can purchase a vehicle with an expired Driver's License and either one of these documents.
What is Military Acceptance Form if that state does not renew online or Valid PA Extension form or camera card.
200
This should be turned into the Business Office before securing the customer's trade vehicle.
What is the appraisal packet. (Appraisal form, title, & registration).
200
Even with this PennDOT document, a person cannot test drive a vehicle.
What is a Learner's Permit.
200
This is the document needed to sell a vehicle on behalf of another party. Follow-up when does a power of attorney expire?
What is an original, or certified copy, Power of Attorney? Death.
200
What is the name of the newest store in New Jersey? Store number?
Maple Shade and 6011,
300
A customer can purchase a vehicle, but cannot test drive a vehicle on this type of Driver's License.
What is "Work Restricted"?
300
The average time it takes to sign paperwork for a deal with a trade.
What is 45 minutes?
300
This is the limit on the price of a vehicle for Test Drive Alone.
What is $60,000?
300
If a customer comes to sell their cars w/ payoff, from which states near us should have their title?
What are Maryland and New York?
300
What two baby items can you buy on the apparel store?
Blanket and bib?
400
Where you should copy the customers name from?
What is driver's License or ID card.
400
The NHTSA Report, Voluntary Purchase Agreement, and RIC.
What are the documents a Sales Consultant must sit with the BOA and customer for during the signing process?
400
When should you go get the plate for a test drive alone?
Before you pull the vehicle through the gate.
400
These forms of payment are acceptable for negative equity?
Checks up to 250, debit, cash, certified funds. IF debit what advice would you give customer.
400
What is the name of the newest BOA?
Who is Destini?
500
Enter the street address as normal and enter the PO Box as the Apartment number.
What is the proper way to enter customer information if there is a PO Box listed on the driver's license?
500
This covered by document preparation fee?
Office time to do title work, process registrations, and prepare deal paperwork.
500
These are the four things the business office needs before a test-drive-alone, other then the Customer's DL.
What is the vehicle's mileage, the completed test-drive-alone sheet, DL & a copy of the customers' insurance?
500
From Friday @ 5pm through Close of Business on Saturday, you should do this, when your customer has a loan or lease pay-off.
What is partner with the Business Office to ensure we can get the pay-off?
500
This is the number of "parking spaces" on the front lot?
Total 256. 11 non-sellable 5 appointment slots. 15 transfer zone.
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