Scheduling
General
Procedure
People and Places
Service
100

How many days in advance must you request off and what must be included?

2 weeks. A comment giving a short description of why. 

100

How many food stations are there at Carsons

4

100

I am going to be late to my shift, What should I do?

Please call and let them know you will be arriving but are running late.

100

Where do spatulas go?

In the drawers of the chef prep area

100

What time do we end lunch and dinner?

5 minutes after the posted times 2:05 and 8:05 to allow people to eat.

200

Kyle emailed the day of his exam requesting off because of a conflict, how did Kyle break the academic excusal policy?

They must request off 3-7 days in advance with proof of conflict such as an email or syllabus.

200
What days of the week and hours is Carson’s open?

Sunday-Thursday 11am-8pm

200

I forgot my Wiscard, What do I do?

To clock in find a supervisor to help you fill out an exception report to record your punches.

200

What are the names of our morning and night FSA respectively?

Sarah and Bruce

200

What is the most important part of your uniform?

A smile ;)

300

What email must you reach out to in regards to conflicts with your schedule?

carsonsmarket@housing.wisc.edu

reed.kunz@housing.wisc.edu AND janet.seidl@housing.wisc.edu

300

Brady works a 4 hour shift, what does his break look like?

Brady recieves a 15 minute paid break

300

I cut myself, What do I do?

Find a shift lead, depending on the severity they may administer first aid or recommend the hospital. Paperwork will be filled out.

300

Where are more pizza crusts?

All the way back in the freezer on the left

300

What things should you always include when serving customers? 

-Hello

-Smile

-Greeting/Departure

-Anything else I can get for you?

400

How many UPD are you allotted if you start at the beginning of the semester?

3

400

What types of bracelets/watches are allowed on shift?

NONE!

400

I am at deli and someone asks for a gluten free sandwich.

Find a shift lead!
400

Where do you go to fill up green buckets?

Just left off the first shelf in dish. On wall. Buckets under sink shelf.

400

What is something all employees may be asked to do?

Cleaning tasks

500

If no one picks up when you call in for a UPD what must you do?

Leave a voicemail.

500

What is the Carson’s phone number?

608-262-3669

500

Your friend wants to work for dining!

Please refer them to MyUW Student jobs where every unit posts openings. Anyone who refers a friend and that friend works 2 weeks recieves $100!

500

Someone asks for cream cheese while you are working pizza? Where is this?

Top right shelf right when you walk into the main floor cooler. 

500

What must everyone do periodically during there shift no matter the position or task?

Wash your hands change your gloves

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