YOU GOT TO KNOW WHEN TO HOLD 'EM
OFAC'DONALD HAD A FARM
THIS IS A STICK UP!
SELL IT!
YOU WANT IT, WE GOT IT
100

A calendar day other than a Saturday or a Sunday or a federal holiday.

What is: Business Day?

100

Who you must contact in the event of an OFAC Fail.


What is: BSA Department?

100

This is the extension you use to dial into the branch outside of business hours.


What is: 99?

100

The act of finding possible customers.


What is: Prospecting?

100

This type of checking account has no minimum balance requirement, unlimited check-writing capabilities, is non-interest-bearing, offers free online services, etc.


What is: Lifetime Free?

200

Not the original item, this should be treated as the legal equivalent.

What is: Substitute Check?

200

The abbreviation “OFAC” stands for this.

What is: Office of Foreign Assets Control?

200

You must document when any alarm test is completed on this log.


What is: The Daily Security Inspection Log?

200

A person that could keep you from speaking with the individual you are trying to get in contact with. This is someone that you want to be polite and courteous with.

What is: Gatekeeper?

200

A checking account that comes with free checks, is interest-bearing, has a $5 fee for not maintaining a minimum balance, offers free online services, etc.


What is: Premium interest?

300

This type of hold occurs when a bank decides that a particular item may warrant a delay in availability but does not have a specific reason qualifying for an exception hold.

What is: Case-by-case?

300

This list plays a vital role for U.S. financial institutions in thwarting the efforts of those who would harm us.

What is: SDN List?

300

This must be handled very carefully and not touched as much as possible.


What is: Hold up/ Robber note?

300

They have significant sway over the thoughts and actions of others as they are well-known, respected, and trusted in the community.


What are: Centers of Influence?

300

This program is one of the perks to having a savings account. (hint: it does not apply to money markets, Christmas clubs, or business savings)


What is: Carter Ca$h?

400

Placed on deposited items that justify an extended hold when Reg CC does not apply.

What is: Management hold?

400

This country’s assets remain blocked to this day.


What is: North Korea?

400

In the event of this type of robbery, you must immediately hang up if you are on the phone and must not answer any further incoming calls unless instructed to do so by the robber.


What is: Take Over?

400

Common ones concern budget, authority, need, and timing and Handling them is a key step in the sales process.


What are: Objections?

400

A business conducts, on average, 195 transactions per month so they should be placed in this type of checking account.


What is: Business 250?

500

Regulation CC is one of the banking regulations set forth by this organization.

What is: The Federal Reserve?

500

OFAC is an agency of this.


What is: U.S. Treasury Department?

500

All necessary information such as phone numbers, evacuation plan, people to contact, etc. can be found in these places.


What Are: Robbery Kit and Emergency Evacuation Procedures?

500

A new relationship has to be built on mutual trust and respect so try to meet them through networking or mutual friends/acquaintances instead of doing this.


What is: Cold-calling?

500

There are options for both personal and business and includes categories such as – Auto, home, liability, umbrella and many more.


What is: Bankers Insurance?

M
e
n
u