Timeline
New Fields
Functionality Changes
Process Changes
Tab Layout
100
This is the version number we're upgrading to
What is 12.9
100
This is the number of new fields in the updated tool
What is three
100
This is the wildcard character in CA Service Desk
What is the Percent Sign
100
This is the name of the Category which is replacing Minor, Moderate, and Major
What is Planned.Change
100
Tab 1. Potential Impact in the current version maps to this tab in the new version
What is 1.1
200
This is the cutover date for the Change module
What is February 9 at 12:00 Noon
200
This new field is editable by the Change Coordinator
What is the CAB Review checkbox?
200
This is the status you should select if your change must be Backed Out
What is 7-Completed
200
This is how far in advance the Disposition Committee will be reviewing Planned Production changes
What is up to two weeks
200
Tab 3. Attachments in the current version maps to this tab in the new version
What is 1.5
300
This is when users can start entering COs in v12.9 that are scheduled to begin after February 9
What is right away/any time
300
COs whose CAB Review checkbox is checked will not be reviewed in this meeting
What is the Disposition meeting
300
These are the statuses when Implementation WFTs can be added to the CO
What are 1-Draft and 2-Planning
300
Meeting minutes will be sent to these people after each Disposition meeting
What is Coordinators, Supervisors (if noted), and Approvers
300
Tab 9. PIR in the current version maps to this tab in the new version
What is 1.6
400
This is where users can find the link to the old version until the Transition date
What is the Change Management website
400
The CO will not reach this status unless the CAB Review drop down is populated
What is 5-Approved
400
Director Approval WFTs will automatically be added to Planned Production COs when they reach this status
What is 2-Planning
400
Coordinators must explain the urgency of same-day Planned changes in this field
What is Business Justification
400
Tab 8. SDM/Project Related in the current version maps to this tab in the new version
What is 1.3
500
This is the new version number for BOXI
What is 12.1.0
500
True or False: Coordinators will be able to click on the name in the Change Analyst field to find the Analyst's contact information
What is True
500
This button allows the user to relate dependent CIs directly onto the CO
What is Impact Explorer
500
This is the cutoff time for Urgent Disposition Committee review
What is 2:00 pm
500
Tab 7. Incidents/Problems in the current version maps to this tab in the new version
What is 3.2
M
e
n
u