The city where Uber was first launched
What is San Francisco?
Uber's biggest rival in the US
What is Lyft?
It indicates happiness and satisfaction of Uber’s consumers
What is reviews?
This is used to detect if a ride goes off course.
Uber's food delivery service
What Uber Eats?
Uber's original name
What is UberCab?
The traditional industry most disrupted by Uber
What is the taxi industry?
Uber often lowers this factor, which cuts into driver earnings.
What are fare rates?
Uber's drivers do not have the right to form this.
What is Unions?
Uber's practice of raising fares when demand outpaces available driver
What is surge pricing?
The co-founder who built Uber's aggressive culture
Who is Travis Kalanick?
This global event collapsed demand for rides while sending Uber Eats orders soaring
What is the COVID-19 pandemic?
A secret software was used by Uber to block investigators and rule-breaking users
What is Greyball?
This was made mandatory for drivers after rising concerns of safety issues.
What is background check?
Uber's entire "place" strategy fits inside this
What is a smartphone app?
The chief brought in to repair Uber's reputation
Who is Dara Khosrowshahi?
The term for an economy built on short-term,flexible, app-based work
What is the gig economy?
A tech company threatened to ban Uber after they found out Uber was secretly tracking customers.
What is Apple?
After a murder case, Uber urged drivers to ask this question.
What is "What is my name?"?
The lower-priced option where riders share a car with strangers heading the same way
What is UberPool?
Uber says it's not a transportation company but blank, this distinction affects how it's regulated
What is a technology platform?
The European capital whose transport regulator refused to renew Uber's license in 2017
What is London?
Uber has a regulation problem globally which is Uber not requiring its drivers to have certain permit.
What is professional licenses?
International courts ruled that drivers should be a different status than independent contractors.
What are employees?
The two things surge pricing is designed to do at once
What is reduce rider demand and increase driver supply?