Case Details - store calls
Store 235 is on the phone, looking for an authorization code
What is Store Number?
Tells a story
What is notes?
GS290217 Juniper
What is vendor style?
23 in the warehouse
What is DC on hand?
Issued an authorization code for on hand DC stock
What is action taken 1?
Melissa a store associate is calling
What is requestor?
Code issued from the chain
What is action taken 1 - authorization code chain
29-Designer Bridesmaids
What is Dept?
13 in store
What is chain on hand?
Handling a phone call
What is source?
Customer is getting married on 12/25/2026
What is event date?
I selected Special Order
What is Reason for Contact 1?
The item is a special order excluded
What is SO = Yes?
Arriving at the warehouse
What is next PO due date?
I selected DC
What is Product Info Type?
Store (Consultant, Manager, Receiver, Sup, ect.)
What is requestor type?
Assist with arranging a store to store transfer
What is action taken 1 - create allocation
9 weeks lead time
P04050402058094
What is next PO?
Auth code didn't work
What is reason for contact 1? Auth code failed
CAS-1234567-C9J5Q5
What is case number?
Style and color has already been ordered
What is Add on, reason for contact 2
The item is CTO
What is CTO = YES
Arrival to the store
What is ATP off PO
Event holder contact not found
What is NEW, create a new contact in the customer name section?