Social Support Definitions
Social Support Application
Social Work Foundations
Case Management
Effective Referrals
100
What is social support?
"The existence or availability of people on whom we can rely, people who let us know that they care about, value and love us"
100
What are sources of formal support?
Formal support comes from organizations and agencies.
100
Name the Social Work core values:
Service, Social Justice, Dignity and Worth of the person, the Importance of human relationships, Integrity, and Competence.
100
What is case management?
The "process of planning, organizing, coordinating, and monitoring the services and resources needed to respond to an individual's health care and social service needs."
100
Discussion: Why is it important to know what resources and services are available? How can you develop this skill?
It's important to know what resources and services are available so you can be a better social worker, but also so you can help clients in critical situations. You can develop this area by developing and continually updating an inventory of important resources. Become aware of various ways to access resources, develop social connections to facilitate faster connection to services.
200
What is "Affiliational support"?
A sense of being tightly bound with another person or persons, of being esteemed and valued, and of belonging in and with a group.
200
What are sources of informal support?
Informal social support occurs through those individuals- family members, friends, neighbors, colleagues, members of community groups, etc- with whom people interact in everyday life.
200
What are the 7 areas of unmet needs?
1. Nutrition 2. Housing 3. Education 4. Healthcare 5. Social Structures 6. Transportation 7. Economic opportunity
200
What populations do case managers work with?
Children, families, older individuals, persons with mental illness, people who are homeless, persons with AIDS, and persons who abuse drugs or alcohol. Etc.
200
How can you prepare your clients (i.e. building capacity)?
Discuss the process and expectations, roleplay, etc.
300
What is "Informational support"?
Provision of knowledge and skill (including information about resources) to help people understand and cope with challenges or exploit opportunities.
300
How do formal social supports provide services?
Service providers are usually paid to do so through their employment in formally organized structures.
300
What are 4 qualities of strong families?
Refer to lovely mint green handout.
300
What does a case manager DO?
Coordinate multiple services on behalf of individuals, families, and groups, so that they may be efficiently and effectively directed at defined problem areas.
300
How can you prepare agencies (i.e. building capacity!)?
Build connections, sharing information, communicate by letter/phone/in person. Be sure to speak in everyday jargon, not technical terms.
400
What is "Emotional support"?
A sense that it is safe to express feelings and discuss emotionally charged events within the context of one or more social relationships.
400
How do informal social supports provide services?
Informal social support involves processes of social exchange as individuals within systems and networks both give to and receive from each other.
400
Discuss: You are working with a diverse population. What are some ways you can practice cultural competency?
Be open about your opinions/perspectives/beliefs, etc- but ask them about theirs as well. Don't make assumptions. Etc.
400
Name one important case management principle (as selected by parents).
1. Parents should have a major role in determining the extent and degree of participation. 2. Case managers should have frequent contact with child, family, and other key actors. 3. A single case manager should be responsible for helping families gain access to needed resources. 4. Parents and children should be involved in decision making. 5. Case manager roles and functions should support and strengthen family functioning.
400
How can you facilitate contact (i.e. between services/social supports)?
There can be a lack of transportation, child care, etc. Be prepared and be able to look at all aspects of a situation that will enable a client to get services.
500
What is "Instrumental support"?
The provision of financial aid or other essential goods and services.
500
Discussion: Why is it important to have social support?
Support involves the provision of the care and assistance necessary for a person to carry out their social roles.
500
What are the steps for the planned change model?
1. Issue identification 2. Data collection 3. Assessment 4. Treatment Plan 5. Evaluation/Termination 6. Follow-Up
500
Name the five basic functions of Case Management.
1. Assessment 2. Planning 3. Linking 4. Monitoring 5. Advocacy
500
What are the implications of a follow up?
Follow ups provide an opportunity to review clients' experience with the new agency and to conduct an informal evaluation.
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