List 2 ways to access the Plan of Care within a CM episode.
1. Tab #5 within the CM episode.
2. LNP: Plan of Care
100
This refers to the quadrant the member is assigned.
Acuity
200
Where can you find a list of completed assessments ( 2 locations)
in the Assessment Summary ( More tab or in the Assessment tab)
200
List 3 ways to differentiate between an episode and the MCV level.
1. Title ( CM-Open)
2. 3 divisions in the demographic area
3. LNP
4. CM workflow tabs
200
In a CM episode, where can I find an abstract of the episode
Related Episode in the demographics section . AKA MAGIC WINDOW.
200
How do you "open" the care plan so you can see all Problems/ Goals / Interventions all at once?
POC Structured view tab
200
This refers to where in the CM engagement process the member currently stands.
Member Class
300
How can you tell if an assessment is new, saved or completd?
The color indicators.
Orange=New
Blue=Saved or in progress
Green=Completed
300
List at least 3 ways to access a member's episode.
1. Clicking on episode link from dashboard
2. Hovering over list of episode at the MCV
3. Clicking episode type hyperlink from the episode VIEW at the MCV.
300
How do I access saved assessments?
1. CM workflow: Assessments tab
2. Title- choose assessment
3. Click on modify tab to the right of the assessment
300
This contains the most commonly used problems in a Care Plan. It can be used in conjunction with an assessment generated CP or independently.
Transition Care Plan
300
This indicates the frequency of CM outreaches to a member.
Episode class
400
True / False i can edit an assessment after I complete it.
False
400
Before i exit an episode, where do i go to complete the leveling process?
LNP: Edit Episode Info
400
List two ways to change the status of an episode without leaving the episode?
1. #8 Change Status Tab in the CM workflow
2. LNP: Change Status Tab
400
List 3 ways to generate a care plan.
1. Via an assessment
2. Via the transition care plan
3. Add it manually via the Care plan tab
400
This is an "overview" of an existing episode.
Abstract
500
As a Case Manager, when would I document at the member level?
When outreaching to a member for engagement in CM and they "opt out".
500
At the epsiode level, where do i document phone calls?
LNP: Member View- add call
500
List 2 ways to change a diagnosis or CM program within the CM episode?
1. LNP: Episode View- program/diagnosis.
2. Program section at the top of the episode.
500
How do you close a care plan?
1. Close out each intervention/ goal individually
2. Resolve button
500
What is the difference between a keyword at the episode level vs the MCV?
Episode level: does not produce widgets and it does not follow the member in all areas of Jiva.
MCV: Produces widgets and follows member name throughout Jiva